Hello to you who seem to have everything planned!
And especially no human contact, in the air of digital and social networks, what's the point!. You seem to have forgotten that when there is a grain of sand in the process you have planned, then your customers are bored!
My Order No. M211238908435 was for a set of 6 Boston chairs, everything went well until I decided to open the packages during the Easter holidays to take advantage of the chairs.
But then surprise: you have to mount them!??? so I went back to your site to see if the information was mentioned!? Yes it was deductible from the fact that in "see product detail" in "see more" it is written "mounting material"! You are very clever! it was perhaps more honest to write it in the first page of the article, but it is true perhaps less seller!
In addition, your supplier, you are not a marketplace I understand, does not even tell you that he does not bother to put assembly instructions! Certainly it is only a chair, the concept is simple, but when you are given 3 different types of screws and different lengths, it gets complicated!!!
When you have your "expert" who tells you that he will forward your request to the service concerned, that's it! you begin to say to yourself "they took me for a c**"!
So apart from being on edge on your screens, putting your fingers on your keyboard and calling on online experts - who stop responding as soon as things get complicated - you have already tried to show what your suppliers send to YOUR customers! ?
Tell me young people do you think you'll last a long time like this!? you were born in 2013, you've grown very well, that's good, but without honest and responsible customer service, do you think you'll go far?
Maybe you should think about all this and maybe put a little human in your customer relations!
Attention there have been some resounding e-bowls!
Please send me the assembly instructions to the following address: [email protected]