The seller is located at Northampton, United Kingdom

70%
positive reviews
over the last 90 days

What the seller has to say

« We pride ourselves in selling quality products at affordable prices, valuing you as our customer and making you our number one priority. A well-rounded company, we bring a wide range of top quality products together: from mobility and leisure, garden and camping and carp fishing, to furniture, small domestic appliances and snap frames. All at fantastic, market leading prices!<br>Based in a building of 35,000sq ft made up of an office, warehouse and showroom and with over £10m turnover, we are an ever-growing and developing retailer, aiming to make your shopping experience as smooth as possible. <br>We manufacture our own products, and unlike other manufacturers, we sell direct to the public rather than to the trade. So with our budget price tags and brilliant customer reviews, there’s no need to shop around! »

Martin, Director

Customer reviews (353)
Profile Image Hubbard.S 1 reviews given 0 upvotes
Bought on 18/07/2020 Published on 05/08/2020

I couldn’t fault the service and their speed in dealing with my complaint, but I can not agree to a hefty traced postage return charge (£16) for me to be able to get my refund for an item which was a different size to the advertised description which made it useless as it was too big for the recess it was purchased to fit in. Read more
Profile Image Lynnette.N 1 reviews given 0 upvotes
Bought on 19/07/2020 Published on 05/08/2020

Ordered this product. Got a confirmation email and an email to say it had been dispatched. I had requested next day delivery so when it didn’t arrive I chased it up by email. Had a response to say it was out of stock and they would send it out when it came back in. Asked for my money back. They obliged but it has taken 10 working days to get the refund. I’ve bought this gazebo from another company and it’s great. Recommend the product just not the company. Read more
Profile Image handymano.63214 1 reviews given 0 upvotes
Bought on 20/07/2020 Published on 28/07/2020

Had great correspondence with emails to keep me up to date with delivery times. Read more
Profile Image Sue.H114 4 reviews given 0 upvotes
Bought on 11/07/2020 Published on 26/07/2020

Faulty when arrived but was replaced straight away, couldn't fault the services we got Read more
Profile Image Edward.M5f18c5e4d33dc 1 reviews given 0 upvotes
Bought on 23/07/2020 Published on 24/07/2020

Didnt arrive on time. Please send a refund Read more
Profile Image Gary.M373 1 reviews given 0 upvotes
Bought on 11/07/2020 Published on 21/07/2020

Excellent service and came on time. Read more
Profile Image Jane.W 2 reviews given 2 upvotes
Bought on 16/07/2020 Published on 19/07/2020

Delivery was quick.. Apart from that the product I ordered was a total disappointment Read more
Profile Image Mike.H240 1 reviews given 0 upvotes
Bought on 20/06/2020 Published on 17/07/2020

Seller responded quickly and efficiently to problems. Read more
Profile Image Christine.S1146 1 reviews given 0 upvotes
Bought on 30/06/2020 Published on 16/07/2020

Excellent service and product Read more
Profile Image Lewis.C61 1 reviews given 0 upvotes
Bought on 28/06/2020 Published on 15/07/2020

Was is impossible to communicate. And it was late for delivery day .I have requested return but had nothing back yet Read more
Detailed terms of sale
  • With our hardworking Warehouse team and using one of our expert Couriers, we will work tirelessly to get your product packaged and despatched ready for swift delivery to your chosen address. We use Yodel to deliver smaller, more compact packages and XDP Express for more complex or larger deliveries. Expected delivery time is between 2-5 days for all UK Mainland orders starting from £5.99. We aim to deliver within these timeframes at all times. However, occasional delays are sometimes unavoidable at peak times of the year.
  • The buyer has a 30 day cooling off period under the distance selling regulations to return the goods to us. Though the buyer is liable for any transport costs incurred to return the item, we can arrange this for you at a cost of £14.99.

    We comply fully with all current and future regulations.
    We hope that you’ll be satisfied with your purchase but if not, you are welcome to return your items to us. Please contact us via your ManoMano account before returning an item to ourselves for any reason.
  • Law

    The contract shall be subject to the Laws of England and construed in all respects as an English Contract.

    Definitions

    'The Company' means Expressco direct limited, 'the Customer' means the person, firm, company or corporation who orders, purchases and/or contracts to order or purchase goods of the Company.

    Quotations

    All quotations made are applicable only to quantities specified and are valid for up to 30 days from the date of quotation. The Company reserves the right to increase its price to take account of variations in labour, material or other costs between the date of quotation and the last date of delivery of the goods.

    Returns and Refunds

    Under the distance selling regulations the buyer has a 30 day cooling off period in which the goods can be returned to the seller.

    The buyer is liable for any transport costs incurred to return the item.

    Delivery and Passing of Risk

    Any dates and times quoted for delivery are to be treated as an estimate and the Company shall not be liable whatsoever for failure to deliver by such date or time.

    The risk in the goods shall pass to the Customer on delivery to the Customer's premises or to any person or party authorised by the Customer to receive goods.

    We shall not be responsible for loss arising from delay or failure to deliver arising from causes beyond our control. These include Act of God, war, civil disturbance, riot, industrial action or dispute, natural calamity, controls, restrictions or prohibitions of Government or other competent authority, fire, flood, sabotage or non-availability of materials.