The seller is located at , United Kingdom
Detailed terms of sale
Please note that delivery costs may depend on destination and order size. We reserve the right to amend postage costs. If we do this we will contact the customer to inform them before the goods are dispatched
We are committed fully to the privacy of all our customers under the data Protection Act 1998
We do not share sensitive information with any third party or individual unless we have received consent. This includes protecting names, addresses, emails and credit card details
All goods remain the property of netfurniture ltd until paid for in full
Please note we will replace or refund for any faulty goods but we will in no way undertake any responsibility for any injuries or damage caused in whatever way from the goods we have sold
Please note that by using our web site and purchasing goods from us you agree to accept all of our terms of conditions.
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Customers have the unconditional right to cancel their orders within 7 working days of receiving their goods. The customer should take reasonable care of the goods whilst in possession of them.
If a customer does not like the product we will take it back and offer a refund or offer an alternative as long as it is returned in it's original packaging unused and not assembled. The customer is responsible for the full return carriage costs. The refund will be made within 30 days of this cancellation.
If a good is received faulty and needs to be returned then you must inform us within 3 days of delivery. If more than 3 days have elapsed we will use our discretion as to whether to replace a faulty item. Claims will only be settled after the faulty goods have been returned with the nature of the fault clearly stated.
Any goods returned incomplete i.e. packaging missing, accessories missing etc. will not be replaced or credited.
Similarly any goods found to have been used will not be replaced or credited.
Please note that we offer a no returns policy on trade orders unless faulty
Please note if a customer orders the wrong size of furniture we will replace the item or offer a refund but we may charge a 10% restocking fee + delivery costs. Please measure up your furniture requirements before ordering. Our sales staff will be happy to assist you