What the seller has to say
« We are a reputable family run business located on the outskirts of the vibrant city of Newcastle upon Tyne. We have over 50 years combined business knowledge where the majority have been spent trading in the retail / hardware sector. Our aim is to offer high quality goods at low affordable prices often being cheaper or as competitive in the marketplace. We aim to provide our customers with a hassle-free experience from start to finish and have a dedicated customer service team who are happy to help answer any questions. We are rapidly growing online with new product lines being added constantly and soon hope to become a well-known household name. »
Mohammed Anwar, Director
Free Delivery on Mainland UK
We’ll take measures to ensure that confidential information is well protected. We’ll:
• Store and lock paper documents
• Encrypt electronic information and safeguard databases
• Ask employees to sign non-compete and/or non-disclosure agreements (NDAs)
• Ask for authorization by senior management to allow employees to access certain confidential information
We offer our customers a no-fuss money-back guarantee (minus minimum postage fees) for all item(s) which must be reported within 7 days of receipt.
For any returns the Buyer will be responsible for the Return Postage & Packaging charges. When returning an item please place a note with the date of order, name & address within the parcel.
If any item(s) received turns out to be faulty on receipt, you must notify us within 7 DAY. Any faulty items should be returned to us within 14 Days and upon receipt we shall either Replace or Refund the goods subject to confirmation that the item(s) are indeed faulty including the minimum postage fees.
In the unlikely event a wrong item has been received, please contact us ASAP and we will advise of the next steps to take to resolve the unfortunate event.
All goods must be returned unused and in their original packaging to allow for a full refund / exchange.
A&S Lighting Ltd
45-47 shields road
Newcastle upon Tyne
Tyne and Wear