The seller is located at , United Kingdom
What the seller has to say
« We are passionate about everything to do with seeds offering thousands of varieties with a personal service »
nick Pengelly, Director
Customer reviews (78)
Detailed terms of sale
We will aim to ship your order within 3 days though it may be a bit longer at busy times. If we encounter any problems we will contact you. We aim to keep the website up to date but sometimes seeds become unavailable or sell out, if this is the case we will contact you by email and ask if you wish to substitute or have a refund.
If the goods are damage in any way on receipt pelase contact us and we will endeavour to sort it in a satisfactory way.
If you wish to return goods please see our returns policy.
Our policy lasts 14 days in line with your statutory distance selling legislation. If 14 days have passed since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Gift cards are not refundable.
To complete your return, please contact us directly so we can arrange the return.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment, within a certain number of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us