What the seller has to say
« We are a company specializing in the production of shower door, shower enclosure and shower tray. We have mastered the techniques to make the production more environmentally friendly and make the products more durable. At the same time, we have professional designers to design products for us, they design products that are more convenient for people's daily use. »
SEN HU, Manager Direct
Personal information we collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers or Paypal Account, email address, and phone number. We refer to this information as “Order Information”.
How do we use your personal information?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
Do not track
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e mail at email@example.com or by mail using the details provided below:
[Re: Privacy Compliance Officer]
LISA BATHROOMS LTD, 53 Portland Street, Manchester, M1 3LD, UK
If you do not want to keep the items.
If you have changed your mind and would like to return the item, then please send us a message within 30 days after the purchase. We can then advise on the return procedure.
If you are going to return the item by yourself ,we suggest you use a courier that can compensate as we don't accept responsibility for any items that are damaged or lost during transit. After the item has been delivered back to us in good condition and in the original packaging (unopened) we will then issue a refund in 3 working days. If the packaging is not acceptable or some parts are damaged/ missing, only a partial refund will be issues which we will determine. Please message us the tracking information via eBay once you dispatch the item.
Or, we can collect on your behalf at an extra cost. Collection fee for single items is ￡50 and for multiple items it is ￡80 which will need to be paid prior to us arranging collection. This fee is for 1 attempt at collection only. If you the courier confirms collection has failed due to customer not being in or not having the items ready then you will need to make another payment.
If you received the item is faulty?
In the unlikely event that your item is faulty please report the fault to us within 7 working days of your order. We would require a photo or video showing the fault clearly we can then send you parts to resolve the problem ASAP. If the item is not repairable only then we would send a replacement immediately.
Please inform us of any queries regarding delivery by the external forwarding agency or a mobile phone number
We are a company specializing in the production of shower door, shower enclosure and shower tray.
We have mastered the techniques to make the production more environmentally friendly and make the products more durable.
At the same time, we have professional designers to design products for us, they design products that are more convenient for people's daily use.