The seller is located at Paris, country.CZ

89%
positive reviews
over the last 90 days
Customer reviews (94)
Profile Image julia.p 2 reviews given 0 upvotes
Bought on 07/07/2020 Published on 30/07/2020

Slow to deliver and box was in a state but the item was in tact Read more
Profile Image John.B1162 1 reviews given 0 upvotes
Bought on 17/07/2020 Published on 30/07/2020

Trustworthy seller Read more
Profile Image Paul.B1683 1 reviews given 0 upvotes
Bought on 04/06/2020 Published on 09/07/2020

The seller provided several updates of delivery information which was a rather lengthy 3 weeks, but as it was dispatched from Europe and during the Covid-19 situation, this was probably understandable. Otherwise I was very pleased with the product which was an original manufacturer's item and worked perfectly, plus it was at a better price than I could find anywhere else. Read more
Profile Image Ali.H2014 0 reviews given 0 upvotes
Bought on 15/06/2020 Published on 06/07/2020

Been sent broken items in a box. Spoken to VP Sanitary the supplier and they don’t even know who ManoMano are? So looks like I have been scammed. Read more
Profile Image mansoor-bu 1 reviews given 0 upvotes
Bought on 09/06/2020 Published on 06/07/2020

Great stuff at great price Read more
Profile Image Josephine.C13 1 reviews given 0 upvotes
Bought on 01/06/2020 Published on 06/07/2020

It arrived broken. However due to Covid-19 no one available to fit it. When opened seat completely smashed insufficient packaging. Manamano told me would not replace as must tell them in 3 days of receiving item EVEN DURING CURRENT PANDEMIC! Reading other feedback clearly a repeated issue. Read more
Profile Image Christopher.S388 1 reviews given 0 upvotes
Bought on 15/06/2020 Published on 06/07/2020

Delivered on time, great service. Would use again. Read more
Profile Image Kieron.K 1 reviews given 0 upvotes
Bought on 01/06/2020 Published on 02/07/2020

overall good experience, not quite sure why. It took so long to ship, but worth the wait. Read more
Profile Image Mark .W 1 reviews given 0 upvotes
Bought on 11/06/2020 Published on 26/06/2020

Quick delivery. Well.packaged. Great price and no problems. Thank you. Read more
Profile Image Gavin.W11 3 reviews given 0 upvotes
Bought on 04/10/2019 Published on 25/06/2020

Detailed terms of sale
  • Shipping terms
    RECEIPT OF GOODS: It is the customer's responsibility to check the quantity and conformity of the goods upon receipt of the goods, in the presence of the person who delivers them. It must mention errors in quantities, non-compliance and apparent defects upon receipt on the order or delivery. He must also report hidden defects which would later be revealed within eight days of their discovery for professional customers and within thirty days of their discovery for private customers. If the customer does not notice any deterioration due to transport until after the goods have been accepted, he has 3 days to report the problem to us, with supporting photos. Our after-sales service analyzes each case individually and reserves the right to refuse reimbursement if it has not been proven that the defect already existed at the time of receipt by the customer.

  • Returns and refunds
    In accordance with the provisions of the Consumer Code, the Buyer has a period of fourteen calendar days to exercise his right of withdrawal without having to justify reasons, or to pay penalties, with the exception of return costs. At the end of this period, the right of withdrawal becomes irrevocably void. This period of fourteen calendar days begins to run on the day of taking possession of the last item ordered. RETURN CONDITIONS: The products must be returned new, in their original packaging and accompanied by all the accessories and notices present at the time of delivery. Upon receipt of the goods, our after-sales service will check its condition and compliance, reserving the right to refuse it if it shows signs of deterioration or wear. During the entire return process, the responsibility rests with the customer. RETURN PERIODS: The customer has 14 days to inform us and return the product. RETURN COSTS: Return costs are the responsibility of the customer. Upon receipt of the return request, our after-sales service analyzes the request. If the request is accepted, our after-sales service will provide you with the information necessary for return shipping. If we are responsible for the error, we will reimburse the return costs. REIMBURSEMENT: VP Sanitaire has 30 days from receipt of the package to reimburse. The customer can claim reimbursement only if the goods are in new condition, with their original packaging and all the necessary parts and instructions. NON-RETURNED PRODUCTS: We will not ensure the return of used products, without original packaging or damaged.