The seller is located at Colchester, United Kingdom

positive reviews
over the last 90 days

What the seller has to say

« Primus Online are here to help you create the perfect home by offering not only fantastic customer service and support but the very best products at our most competitive prices. Having been in this industry for a long time, we can take advantage of the best deals from suppliers across the UK & Europe and pass these to YOU the customer, so why not give us a try and benefit from our vast knowledge and experience. »

Customer reviews (23)
Profile Image William.W175 3 reviews given 0 upvotes
Bought on 30/06/2020 Published on 13/07/2020

Profile Image Philip.H220 4 reviews given 0 upvotes
Bought on 15/06/2020 Published on 04/07/2020

I understand the issues with lockdown and staff being absent due to Covid. The item was exchanged for a radiator the correct width Read more
Profile Image Clive .R 1 reviews given 0 upvotes
Bought on 11/06/2020 Published on 26/06/2020

The radiator is not Electric only and oil filled as manomano told me. It is also not thermostat as we were told it would be. The quality of the packaging was excellent and Clayton Horsnell gave a quick response when contacted. Read more
Profile Image Lorraine.C33 2 reviews given 0 upvotes
Bought on 01/06/2020 Published on 16/06/2020

As previously stated I have used the site several times and always been very happy with them purchases, the pricing and the delivery. I would certainly use them again. Read more
Profile Image Ohalloran .K 1 reviews given 0 upvotes
Bought on 22/05/2020 Published on 12/06/2020

Not opened the radiator so can’t check if perfect Condition - as had to order a new one as it came far too late. Now trying to send it back but company says have to pay return when I didn’t want it when it was so late anyway. Read more
Seller's reply
We feel this is unfair feedback, there are still issues with deliveries due to the Covid19 especially with big items. We arranged with you and paid extra ourselves to organise a Saturday delivery to you, if it was too late why did you make us pay ourselves for a Saturday delivery? We would have rather refunded you if it was too late.
Profile Image handymano.31460 2 reviews given 0 upvotes
Bought on 02/06/2020 Published on 11/06/2020

Would recommend this seller. Provide good quality products at competitive prices in an efficient manor. Read more
Profile Image Alan.O9 2 reviews given 0 upvotes
Bought on 17/05/2020 Published on 30/05/2020

Arrived promptly and in good order. Read more
Profile Image Jason.G102 3 reviews given 0 upvotes
Bought on 29/04/2020 Published on 07/05/2020

Part was missing, 1st part came in the morning, second part just before teatime ???? Read more
Profile Image James.S293 3 reviews given 0 upvotes
Bought on 22/03/2020 Published on 11/04/2020

Still not received these so cannot comment Read more
Profile Image Jeremy.S325 1 reviews given 0 upvotes
Bought on 05/03/2020 Published on 17/03/2020

Happy with seller. Read more
Seller's reply
Thank you very much for your positive feedback.
Detailed terms of sale
  • FREE Delivery on all orders to Mainland UK includes England, Wales, Mainland Scotland.

    Deliveries to Scottish Islands, Isle of Wight, Isle of Mann, Northern Ireland are an additional £25.00

    We do not ship to Channel Islands.