The seller is located at Colchester, United Kingdom

46%
positive reviews
over the last 90 days

What the seller has to say

« Primus Online are here to help you create the perfect home by offering not only fantastic customer service and support but the very best products at our most competitive prices. Having been in this industry for a long time, we can take advantage of the best deals from suppliers across the UK & Europe and pass these to YOU the customer, so why not give us a try and benefit from our vast knowledge and experience. »

Customer reviews (59)
Profile Image Kathryn.S81 1 reviews given 0 upvotes
Bought on 19/10/2020 Published on 19/12/2020

Seller helpful and responsive although I could only return the goods at my cost despite the description being incorrect. Unfortunately, although the goods are unopened I was unable to return the item as had disposed of the outer packaging box and the seller would not accept returns without original packing, although the internal box was undamaged Read more
Profile Image James.W579 1 reviews given 0 upvotes
Bought on 30/11/2020 Published on 18/12/2020

Says it’s been delivered but it hasn’t. Then told it was out of stock and will be here 3 days after it comes into stock. Been over 3 days and still not heard anything. Keep getting emails to review a product I have still not received. Read more
Profile Image handymano.100679 0 reviews given 0 upvotes
Bought on 09/10/2020 Published on 17/12/2020

We are still waiting for our replacement radiator as when it arrived 3 weeks late we paid our plumber to install it to then realise that it was leaking due to manufacturing fault. So we got into with manomano and they said they would replace it we are still sat here with no heating and to kids and no radiator 2months later about 20 plus emails later and still nothing fuming is an understatement Read more
Profile Image Rossall .E 1 reviews given 0 upvotes
Bought on 22/11/2020 Published on 14/12/2020

I have had no delivery my radiator hasn't arrived 4 weeks on cant review a supplier who doesn't supply Read more
Profile Image Lee.H324 1 reviews given 0 upvotes
Bought on 22/11/2020 Published on 04/12/2020

Great service. Read more
Profile Image Shirley.T38 2 reviews given 0 upvotes
Bought on 10/11/2020 Published on 03/12/2020

Delivered promptly. Read more
Profile Image Ryan.S154 1 reviews given 0 upvotes
Bought on 12/11/2020 Published on 02/12/2020

Mano mano Read more
Profile Image Hewage.D 6 reviews given 0 upvotes
Bought on 30/10/2020 Published on 27/11/2020

Happy with the delivery time and service, great quality product. 10/10 Read more
Profile Image Alec.S17 0 reviews given 0 upvotes
Bought on 09/11/2020 Published on 26/11/2020

Not received and no answer back as to why Read more
Profile Image Michael.S4076 1 reviews given 0 upvotes
Bought on 08/11/2020 Published on 23/11/2020

Product not arrived, been over 2 weeks since ordered and paid. Really struggled getting updates, just told it’s been dispatched and with courier. Really poor communication. Read more
Detailed terms of sale
  • FREE Delivery on all orders to Mainland UK includes England, Wales, Mainland Scotland.

    Deliveries to Scottish Islands, Isle of Wight, Isle of Mann, Northern Ireland are an additional £25.00

    We do not ship to Channel Islands.