The largest choice of DIY products

The seller is located at Halesowen, United Kingdom

71%
positive reviews

What the seller has to say

« Hayley Group Limited the home of Engineering Essentials. »

Craig Bastable, Marketing Manager

Customer reviews (7)
Profile Image Derek.B28 1 reviews given 0 upvotes
Bought on 06/07/2019 Published on 23/07/2019

Very Satisfied thank you. Read more
Profile Image Service_test 2 reviews given 0 upvotes
Bought on 17/04/2019 Published on 01/05/2019

Incompetent, useless, pathetic, Can't be bothered with these imbeciles. How anyone can trade like this in an age of next day delivery is beyond me. Not only has my parcel not arrived after THREE WEEKS but it presently sits in a Northern Ireland office of DPD, with the wrong address (by 500 miles}, the wrong details snd possibly the wrong item. Had I not interrupted the delivery the probability is that I would have been accused of denying receipt because a signature had been taken for the goods regardless of the geographical expanse of delivery to another country. Not so much as an advisory email has arrived other than a pro forma response that didn't give me the impression my email had been understood. I have had to chase this order from the beginning and neither Hayley Group (who I called direct and they said they knew nothing about manomano) nor Manomano have done anything more than send standard replies. To make matters worse my delivery is complete because it was linked to a customer in Northern Ireland which was delivered this morning. So now I have no goods, a completed transaction and no means of proving that the delivery has been made to a different person in a different country. You couldn't make this up. Communication is slow and incomplete. I have no idea what is going on, who I am purchasing from, where they are, where the goods are.... Nothing. Just a series of emails saying "don't worry we are dealing with it" Eventually received a different, smaller product that is defective. So almost a month later and I still have no goods matching my order. Read more
Profile Image Ian.L33 1 reviews given 0 upvotes
Bought on 04/02/2019 Published on 14/02/2019

Good service Read more
Profile Image Carl.T7 1 reviews given 0 upvotes
Bought on 13/12/2018 Published on 25/12/2018

Very happy would buy again Read more
Profile Image Emil.M3 1 reviews given 0 upvotes
Bought on 03/08/2018 Published on 16/08/2018

Good communication. Read more
Profile Image Stepehen.H 1 reviews given 0 upvotes
Bought on 28/06/2018 Published on 09/07/2018

To many comments Read more
Profile Image Jordan.S2 1 reviews given 0 upvotes
Bought on 12/06/2018 Published on 08/07/2018

Communicate better and get the product right the first time and not the 3rd. Read more
  • 1
Detailed terms of sale
  • Shipping will be at a standard flat rate of £5.50, an additional 0.50p will be added per additional KG.

    Applicable for Mainland UK.

  • Courier will be DPD unless stated otherwise. Depending on the size or dimensions of your order an alternative courier may be used.