What the seller has to say
« Shower Seal Uk Ltd is based in Rochester in Kent supplying customers with Bath Shower Screen Seals, Magnetic Door Seals, Bi-fold Seals and many other plumbing products sourced in the UK where possible. We had previously worked running a plumbers shop and were asked on a daily basis for shower seals but no one supplied them back then. We used to joke that if only we had a pound for every customer that came in and asked for a shower seal then we could give up our jobs and start our own business. One day we decided to act upon this and started looking for a manufacturer for the seals in the UK. After talking to many companies we found the right place just 80 miles from our doorstep and started to draw out the seals for them to produce for us. From that day Shower Seal UK Ltd was born. Since then the business has gone from strength to strength and we now supply shower seals to many large wholesalers, shops and hotel chains worldwide as well as many thousands of members of the public. »
Darren Wenham, Director
Anything 90cm or less or capable of being rolled up to fit in a small bubble padded envelope will be sent to any UK postcode free of charge. Any items over this length which can not be rolled up are sent in a reinforced cardboard tube matching the length of the product, in certain postcodes there are surcharges to deliver such a long item ranging from £10 up to £50 to some of the channel islands. We can submit a full list of these areas and the applicable charges for each. Wherever possible we will always offer a free delivery unless we have no way of sending the item without being surcharged by the couriers.
We use a range of different couriers to deliver your order, based on your location, the size, length and quantity of your order and the shipping service selected. Our dispatch system is automated and will select the most appropriate service based on these variables.
If you select standard (free) delivery then your order will normally arrive within a maximum of 2-3 working days although in a lot of cases it can actually be quicker than this. Express deliveries are charged at an extra £2 and then sent on a 1-2 working day service, most of these will be delivered next working day.
Shipping is FREE to all of the UK on smaller items and 95% of Mainland UK on larger items*. Please allow an extra day for deliveries to remote areas (Highlands, Isle of Man etc)
We make every effort to dispatch all orders placed up until 2pm on the same working day, any order placed after 2pm may not be dispatched until the next working day.
*Larger items are any items over 90cm in length which can not be rolled and sent in a small bubble padded envelope
We may collect the following information:
● contact information including email address
● demographic information such as postcode, preferences and interests
● other information relevant to customer surveys and/or offers
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
Internal record keeping.
We may use the information to improve our products and services.
We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
● if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by letting us know using our Contact Us information
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please email us this request using our Contact Us information.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
Shower Seal UK, Unit 11E, Hoo Marina Industrial Estate, Vicarage Lane, Hoo, Rochester, Kent, ME3 9LB