Piranha Trading Limited
Piranha Trading Limited
The seller is located at , United Kingdom

What the seller has to say

« Here at Piranha Furniture our experience tells us that what matters most to our customers is Quality, Value and Care and we work our little socks off to live and breathe these values so that you get the most from shopping with us. »

Anthony Ponsford , Director

Detailed terms of sale
  • We offer free delivery to mainland UK addresses (excluding the Highlands)
    Mainland orders are usually received 1-2 working days after purchase.

    Scottish Highlands & Islands additional costs £42.50

    Aberdeen AB31 - AB35
    Aberdeen AB41 - AB54
    Northern Highlands AB36 - AB38
    Northern Highlands AB55 - AB56
    Argyll FK17 - FK21
    Northern Highlands HS1 - HS9
    Northern Highlands IV1 - IV63
    Arran KA27
    Argyll KA28
    Northern Highlands KW0 - KW14
    Orkney Shetland KW15 - KW17
    Argyll PA20 - PA78
    Dundee PH15 - PH18
    Northern Highlands PH19 - PH29
    Northern Highlands PH32 - PH33
    Northern Highlands PH45 - PH48
    Argyll PH30 - PH31
    Argyll PH34 - PH44
    Argyll PH49 - PH50
    Orkney Shetland ZE1 - ZE3
  • We offer free delivery to mainland UK addresses (excluding the Highlands)
    Mainland orders are usually received 1-2 working days after purchase.

    Scottish Highlands & Islands additional costs £42.50

    Aberdeen AB31 - AB35
    Aberdeen AB41 - AB54
    Northern Highlands AB36 - AB38
    Northern Highlands AB55 - AB56
    Argyll FK17 - FK21
    Northern Highlands HS1 - HS9
    Northern Highlands IV1 - IV63
    Arran KA27
    Argyll KA28
    Northern Highlands KW0 - KW14
    Orkney Shetland KW15 - KW17
    Argyll PA20 - PA78
    Dundee PH15 - PH18
    Northern Highlands PH19 - PH29
    Northern Highlands PH32 - PH33
    Northern Highlands PH45 - PH48
    Argyll PH30 - PH31
    Argyll PH34 - PH44
    Argyll PH49 - PH50
    Orkney Shetland ZE1 - ZE3
  • Piranha Trading Limited are committed to protecting and respecting your privacy.
    This notice (together with any terms of use on our website, any contracts between us and any other documents referred to in this notice) sets out the basis on which any personal data we collect from you, that you provide to us, or that we obtain about you from other sources, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting any of our websites, or by providing us with any information about yourself, you are accepting and agreeing to the practices described in this notice.
    For the purpose of and thereafter the General Data Protection Regulation (Regulation (EU) 2016/679, the “GDPR”) as amended, supplemented or replaced from time to time (“Data Protection Law”), the data controller is Piranha Trading Limited, with UK registered number 06546159 and registered address Piranha Trading Limited, 71-75 Shelton Street, London, WC2H 9JQ
    Our Data Protection Officer for the purpose of Data Protection Law is contactable at Piranha Trading Limited, 71-75 Shelton Street, London, WC2H 9JQ
  • I've changed my mind, I no longer want my product (cancellation)

    You have a cooling-off period of 14 calendar days from the date you receive your product to exercise your right to cancel.
    The item must be unused, in its original packaging and in good and resalable condition.
    Should you fail to meet these conditions, and if you have returned the item to the seller, you may receive only a partial refund or no refund at all.
    In the case of cancellation, you will be responsible for covering the cost of return shipping.
    You may choose the carrier of your choice when returning your item or we can arrange it for you for a fee
    To inform us that you wish to cancel, you must do the following:
    1. Sign in to your customer account using your email address and password.
    2. Click “ACCOUNT” and then “My orders” to find the order in question.
    3. Click on the order, then on the “Online Support” section and follow the instructions to confirm your request
    My product has arrived broken/incomplete/non-compliant
    We're very sorry to hear that!

    We will try to find a solution quickly, but in order to do this, you must first open a claim with our After-Sales Service.
    Information for processing your claim:
    • Take photos of the defect(s) (for an incomplete product, a photo of the parcel’s label and the assembly instructions showing the missing part will be required);
    • Don't throw away your item;
    • Don't make any repairs.
    When you make your claim, we will ask you to detail the problem, provide photos and submit your choice of option to resolve the dispute:
    1. Sign in to your customer account using your email address and password.
    2. Click “ACCOUNT” and then “My orders” to find the order in question.
    3. Click on the order, then on the “Online Support” section and follow the instructions to confirm your request
    We will be responsible for the costs of return shipment.
  • 71-75 Shelton Street, London, WC2H 9JQ