SHS TRADING LTD
SHS TRADING LTD
The seller is located at , United Kingdom

What the seller has to say

« SHS Trading Ltd is a family-run limited company specialising in home and garden products sold solely via mail order. We are a small but perfectly formed and ever-expanding family business based in Central Scotland. We currently offer our services within our two brands, Garden Mile and Marco Paul. Utilising online sales only we offer a wide range and variety of items for home and garden, selling everything you could want to maintain and beautify your indoor and outdoor space. Setting trends and reinvigorating traditional design, we bring you a variety of styles sure to suit every taste and wallet! Above everything we do, we also design in house and manufacture our own unique products. Browse our site and experience first hand our excellent products and first-rate service, we look forward to welcoming you back again and again! »

Steven Sneddon, Director

Detailed terms of sale
  • Free standard shipping
    Highlands and islands is additional costs for postage for large items only.
  • All orders are dispatched via courier delivery service. Our couriers will deliver to the address stated on your order.
    Proof of delivery is in place with all orders and this means that we will need a signature accepting the delivery. In the event that we are unable to deliver, a card will be left with instructions to arrange redelivery.
    In the unlikely event that delivery cannot be made on two occasions, the goods will be returned to our warehouse and a further charge may be payable to have the goods re-dispatched.
  • Privacy Policy

    Garden Mile is part of SHS Trading which includes Garden Mile and Marco Paul Interiors. This privacy policy will explain how our organization uses the personal data we collect from you when you use our website.

    Topics:

    What data do we collect?
    How do we collect your data?
    How will we use your data?
    How do we store your data?
    Marketing
    What are your data protection rights?
    What are cookies?
    How do we use cookies?
    What types of cookies do we use?
    How to manage your cookies
    Privacy policies of other websites
    Changes to our privacy policy
    How to contact us
    How to contact the appropriate authorities
    What data do we collect?

    Garden Mile collects the following data:

    Personal identification information (Name, email address, phone number, etc.)

    How do we collect your data?

    You directly provide Garden Mile with most of the data we collect. We collect data and process data when you:

    Register online or place an order for any of our products.
    Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
    Use or view our website via your browser’s cookies.

    How will we use your data?

    Garden Mile collects your data so that we can:

    Process your order and manage your account.
    Email you with new products ranges, news and special offers on other products we think you might like.

    How do we store your data?

    Garden Mile securely stores your data on our local server.

    Garden Mile will keep your info (Name, email, address, etc) for the duration we are in operation unless asked to be removed.

    Marketing

    Our Company would like to send you information about products of ours that we think you might like.

    If you have agreed to receive marketing, you may always opt out at a later date.

    You have the right at any time to stop Garden Mile from contacting you for marketing purposes.

    If you no longer wish to be contacted for marketing purposes, please click here.

    What are your data protection rights?

    Our Company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

    The right to access – You have the right to request Our Company for copies of your personal data. We may charge you a small fee for this service.

    The right to rectification – You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete the information you believe is incomplete.

    The right to erasure – You have the right to request that Our Company erase your personal data, under certain conditions.

    The right to restrict processing – You have the right to request that Our Company restrict the processing of your personal data, under certain conditions.

    The right to object to processing – You have the right to object to Our Company’s processing of your personal data, under certain conditions.

    The right to data portability – You have the right to request that Our Company transfer the data that we have collected to another organization, or directly to you, under certain conditions.

    If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

  • Return & Refund policy

    -Not 100% satisfied with your recent purchase? We are happy to accept returns and refund on items that are in original condition, within 60 days of receiving your order.
    -Any product you return must be in the same condition you received it. Returned items must not be used, altered in any way. All items will be reviewed individually upon return.
    -If the goods are damaged when delivered you can send them back for free and get a full refund.
    -If you would like to change your item for a different one, please return your unwanted item and place a new order.
    -If your refund is accepted, we will refund the price you paid for your item back to your original payment method.
    -If we receive a returned item in an unsuitable condition, the refund will become void and the item/s will be sent back to you.
    -The items you wish to return are your responsibility until we receive them. It’s a good idea to get insurance for the value of the items you are returning, and obtain proof of postage.
    -We are not responsible for any items that are returned to us by mistake.
    -Returns usually take 10-14 days to be received and processed. When your return has been processed, a refund will be issued to your original payment method, this could take up to 5 work days. We will keep in touch with you along the way and send you an email once it’s all done.
  • SHS Trading Ltd T/A Garden Mile
    12 Dunnet Way, East Mains Industrial Estate, Broxburn, West Lothian, Scotland, EH52 5NN