Homespares Centres Ltd
Homespares Centres Ltd
The seller is located at , United Kingdom

What the seller has to say

« Spares and Consumables for Your Home Quite simply, we sell domestic appliance spare parts and consumables. We sell spare parts for Cookers, Hobs, Washing Machines, Tumble Dryers, Washer Dryers, Dishwashers, Vacuum Cleaners, Cooker hoods, Lawn mowers, Trimmers, Strimmers, Chainsaws. We aim to keep in stock 80% of the top selling spare parts and accessories for all the major domestic appliance brands whilst also able to offer you the remaining 20% on a special order basis. »

John Farnworth, Managing Director

Detailed terms of sale
  • 2-3 days to UK Mainland - Free
    Next day delivery to UK Mainland - £4.95
    Further options to suit customer Via Hermes, Royal Mail, DPD, Parcelforce dependent on product and size.
  • 2-3 days to UK Mainland - Free
    Next day delivery to UK Mainland - £4.95
    Further options to suit customer Via Hermes, Royal Mail, DPD, Parcelforce dependent on product and size.
  • We take your privacy rights as a customer seriously. In this Privacy Policy, references to "we" and "us" are to Homespares - Homespares Centres Limited, company number 762971, registered office Peel House, 2 Chorley Old Road, Bolton, BL1 3AA trading from Unit 4 Riverside, Waters Meeting Road, Bolton BL1 8TU as well as all websites connected to the company including but not exclusive www.homespare.com, www.homespares.co.uk, www.unifit.co.uk, www.severinuk.com, www.how-to-repair.com
    By using this site and others owned by Homespares, by submitting any personal data, you agree to the use by Homespares of such data in accordance with this privacy statement
    Homespares are 100% committed to respecting your personal privacy and protecting information about you. The following notes explain how we collect, process and protect any information that you give us.
    Homespares is registered as a Data Controller with the Data Protection Regulator, Information Commissioner's Office. Our registration number is ZA227978. We only collect or use personal information for those purposes indicated in our notification with the Information Commissioners Office. www.ico.org

    Data Security

    We do not store credit or debit card details.
    Any personal information we collect from you will be used in accordance with the Data Protection Act 1998 and other applicable laws and regulations such as the Privacy Electronic Communication Regulations.
    The details we collect will be used
    To process your order, maintain accounts and records and provide a great customer service and experience. We may need to pass your details to delivery companies, credit card clearing agencies or other sub suppliers. We will only pass on the information that they need to perform their function.
    To carry out security checks (this may involve passing your details to Credit Safe Limited, or another credit reference agency, who will check details we give them against public and private databases and may keep a record of that check to use in future security checks - this helps to protect you and us from fraudulent transactions)
    To comply with legal requirements
    For the purpose of understanding our customers better - we may pass on information for feedback, research or profiling purposes. We will only pass on the information that they need to perform their function.
    To send you marketing information. Which you always have the option of opting out of.
    For the purpose of understanding our customers better - we may pass on information for feedback, research or profiling purposes. We will only pass on the information that they need to perform their function.
    The personal data you submit to us will only be retained for as long as is reasonably required for the purposes for which it was collected, or as required by law.

    What data do we collect?

    We hold your information for the purpose of administering your account, fulfilling orders and marketing.
    During registration and ordering processes we may collect some or all of the following information. This list is non exhaustive.
    Delivery address
    Your contact telephone numbers (to enable us to contact you in the event of a query)
    Your e-mail address
    For credit / debit card purchases your card details
    Confirmation that you are over 18 years of age (this is required to ensure inappropriate goods are not shipped to minors)
    Type of business/Sector
    Other information relevant to customer surveys and/or offers
    Information relevant to opening a credit account.
    If you have registered you may check or amend your personal details by logging into your account on the website.
    You may also check all information kept, amend or remove your personal details by contacting us, writing to us or telephoning us details of which are at the bottom of this policy.
    We also collect non-personal information on general website usage such as how people arrive at and navigate the website, and how visitors use the pages offered. This information provides essential feedback for us showing the effectiveness of our online marketing and helps us continually improve our website. This information is not directly correlated against individuals.

    Email & Telephone Data

    Homespares is part of WML Industrial Holdings Limited which includes Adboards, Exserve and Millfield Estates (Bolton) Limited. From time to time we may contact you with information and offers from other parts of our group. You may opt out of this at any time by contacting us, writing to us or telephoning us details of which are at the bottom of this policy.

    We will never pass on your email address or telephone to any 3rd party for the purposes of marketing any other products or services not supplied by the company. We may transfer your details to one of our sub suppliers for the contractual purposes of administering your order.
    Marketing and updating your contact preferences
    By buying or registering an account with Homespares we feel you would like to be kept informed about our products. We will therefore send you catalogues, emails and offers unless you have told us otherwise.
    Our communications are designed to tell you about the benefits we can offer, so that you have exclusive access to our best deals. We use the information we have about you to tailor the content and try to ensure that the offers are as relevant to you as possible.
    You can update your contact preferences at any time by writing to us or telephoning us details of which are at the bottom of this policy.

    Transfer of Data

    Any transfers made will be in full compliance with all aspects of the Data Protection Act.
  • When you can return an item:

    We hope you love what you buy from Homespares and you have no problems with your purchase. However, sometimes things do go wrong or if you do change your mind then this is our returns policy.
    You have 30 days to return something.

    Who pays for return postage costs:

    If the item was not as described, doesn’t work or damaged then we will pay the return purchase costs. We will provide a return postage address and additional return postage information to you.
    If you change your mind about a purchase and want to return it, then you're responsible for return postage charges and making sure that we actually receive it. We cannot be held responsible for returns we don’t receive.

    How to return an item:

    Contact us via harry@homespares.co.uk to let us know your name, what you would like to return, a reason for returning and the invoice number for the item(s) you would like to return.
    If the item is a Part, we also need the manufacturer, model number and serial number of your appliance.
    We will issue you with a returns number.

    Guidelines for how to return an unwanted item:

    Item(s) must be returned in the same condition in which they were received.
    Unused, unaltered, with no damage or signs of use outside of the listed item condition or how it was received. All items must be intact
    Item(s) should be returned with original unopened product packaging: boxes, UPCs, bags or any items used to wrap and protect the item
    Must include all items that were included in the original package, such as cords, cables, remote controls, manuals, warranty cards, rebate cards, gifts or bonus items.
    Items must have original tags, labels, and/or any accompanying materials that were originally included.
    Parts & accessories that have been installed will not be eligible for return in any circumstances.
    You will be liable for loss in value of the item if it's returned in a different condition, or if the item is not packaged securely to prevent damage in shipment.
    In the event that an item is not returned to Homespares in the same condition a deduction of 20% handling and repackaging charge will be applied.
  • Homespares Centres Ltd
    Company registration number: 00762971
    Peel House, 2 Chorley Old Road, Bolton, BL1 3AA