The seller is located at Paris, France

positive reviews
over the last 90 days
Customer reviews (143)
Profile Image Michelle.C437 3 reviews given 0 upvotes
Bought on 01/07/2020 Published on 15/07/2020

How can I review said item , when we didn't receive it as , not in stock Read more
Profile Image Sarah.H147 1 reviews given 0 upvotes
Bought on 05/07/2019 Published on 15/06/2020

The product was delivered as advertised so no real issues with the seller, but the product has left us very disappointed. Read more
Profile Image Allan.F8 3 reviews given 0 upvotes
Bought on 20/05/2020 Published on 03/06/2020

Out of stock item Read more
Profile Image caroline-ma126 2 reviews given 0 upvotes
Bought on 22/04/2018 Published on 06/05/2020

Delivery and product as expected lightweight Read more
Profile Image Linda.H168 1 reviews given 0 upvotes
Bought on 04/03/2020 Published on 30/03/2020

The customer service I received was second to none. Read more
Profile Image Simon.W111 1 reviews given 0 upvotes
Bought on 08/09/2019 Published on 17/09/2019

Not happy, waiting to see if they respond to my complaints Read more
Profile Image Holder.J 2 reviews given 0 upvotes
Bought on 04/08/2019 Published on 13/08/2019

Quick delivery and no problems with seller Read more
Profile Image Mary.J14 1 reviews given 0 upvotes
Bought on 23/07/2019 Published on 09/08/2019

Excellent Read more
Profile Image Janet.B28 1 reviews given 0 upvotes
Bought on 22/07/2019 Published on 08/08/2019

Profile Image Derek.S15 1 reviews given 0 upvotes
Bought on 21/07/2019 Published on 06/08/2019

No item received poor customer service still no refund or product Read more
Detailed terms of sale
  • Delivery charges
    We offer FREE standard delivery, however, exclusions may apply as for some products we may charge shipping fees, in that case it would be stated in the product description.
    Shipping arrangements
    Delivery timescales vary depending on the delivery address and the type of product you wish to receive. We make every effort to meet the delivery standard stated in the product description. However, occasionally due to unforeseen factors, delays are inevitable. We shall not be held responsible for any delay or failure to deliver products within the estimated timescales if it is wholly or partly caused by circumstances which do not lie within our control.

    If the goods are returned to our warehouse by the carrier for reasons like: no one is available at the delivery address to accept the order, or a wrong delivery address was supplied, or the residence is not easily accessible and such was not mentioned in time, the following charges could be applied:
    - From 0 to 30 kg ( 66.1 lbs) : 111£ VAT included
    - From 31 to 70 kg ( 68.3 – 154.3 lbs ) : 171£ VAT included
    - From 71 to 100 kg ( 156.5 – 220.4 lbs) : 162£ VAT included
    - From 100 à 200 kg (220.4 – 440.9 lbs ) : 256£ VAT included.
    Deliveries would not be made in upper floors but would be made on the ground floor, at the door front of the house or building. You must unpack your product in front of the carrier and notify if the product has been damaged.
  • Product price including VAT
  • Right to cancel
    You can cancel your contract or return your goods at any time up to 14 days after the date of receipt of goods. To do this, please contact us through your profile (my orders > contact seller) .
    You do not have to give any reason for cancellation. However, a brief explanation will help us to improve the service we offer to customers in the future. Your cancellation demand must be clearly stated.
    Effects of cancellation
    If you cancel, you must return the goods to us at your own expense and you have 14 days to do so , above which we reserve the right to refuse the reception of the goods. You must ensure that the goods are packaged adequately in their original packaging, they must look as new as when you received them. If you fail to take reasonable care of the goods before they are returned to us, and this results in damage or deterioration, we reserve the right to refuse the reception of the goods.
    This cancellation policy does not affect your legal rights — for example, if goods are faulty or mis-described.
    On cancellation of your contract we will refund you once we have received and checked the cancelled products or when proof that the cancelled products have been received are provided by the customer.

    We have made every effort to display the colours of our products that appear on images as accurately as possible. However, as computer monitors vary, we cannot guarantee that your monitor’s display of any colour will be completely accurate.

    If there is a problem with the goods, please contact through your profile (my orders > contact seller) with a brief description of the problem. We will deal with the matter in accordance with your legal rights.

    All our products have a construction warranty for manufacturing defects.
    We can supply spare parts to replace the ones which are faulty or offer alternative solutions if a problem occurs, however, we can replace the whole product if enough proof is provided that the detected fault cannot be resolved by the replacement of a spare part.

  • Gecodis SA,
    32 Rue de Paradis,
    75010 Paris

    VAT - FR65420690893