The seller is located at West Bromwich, Switzerland

What the seller has to say

« Your designer furniture is just one click away! At Beliani, we aim to bring to you all the most modern designs at affordable prices, as well as providing a pleasurable shopping experience, without the fuss! »

Detailed terms of sale
  • The shipping/return is free of charge to the greater part of the UK.

    For Northern Ireland, the Scottish Islands and part of Scotland including: the Outer Hebrides, Shetland Islands, Kilmarnock, Dundee, Aberdeen and Offshore Isles, Channel Islands, Isle of Man additional shipping fee might be applied.

    Please contact us at +44 20 3318 8222 for further information.
  • It is not often, but it can happen that the delivered products are damaged during transport even though the packaging itself does not appear to be damaged. For all eventualities, please proceed as follows:
    - If the packaging is damaged, it is vitally important that all items are checked for damages in the presence of the vehicle driver. After the goods have been inspected, please make a note of the damages on the damage report.
    - If the packaging is not damaged and the driver does not want to wait until you have unpacked and inspected all of the products, it is imperative that you take the precaution of adding the following beside your signature on the damage report: "Damaged". You then have 24 hours to inspect the goods and to report any damages to us immediately. Under no circumstances should you sign that you have received the goods in perfect condition before you have inspected the contents
    - It is essential that the damage report is signed by both yourself and the driver.
  • Product price including VAT.
  • Returns and refunds

    The returns are free in the first 14 days.

    Finally, you can enjoy online shopping to the fullest. We provide free shipping and return at no cost on all orders (UK Mainland), no strings attached. Just pick your favourite items, place an order and we will deliver them straight to your home for free. You have changed your mind or you are not fully satisfied with your purchase? No worries, you have a right to return your order, also at no cost. We will organize a free pick-up and grant you a full refund.


    Q&A on returns and refunds:

    Who covers the delivery costs in the event of additional transportation costs?
    The Customer

    Who covers the costs of the delivery of the returned product (UK Mainland) within the first 14 days?
    Beliani

    Who covers the costs of the delivery of the returned product within the next 15 - 365 days?
    The Customer

    How should the product be returned?
    Undamaged, packed in boxes, and ready for transport / prepared at the curb side.

    What to do when you do not have the original package?
    The customer needs to organize an alternative packaging and pack everything well protecting the product form eventual transportation damages.

    Large dimension deliveries:
    Beliani will collect the product within 14 days from the date of confirmation of packing the product by the shipping company.

    Parcel deliveries (small products):
    Beliani will collect the product within 14 days from the date of confirmation of packing the product by the shipping company.


    We do not refund:
    –additionally payed services (e.g. assembly, express delivery etc.)
    –payment costs.


    Excluded from returns:
    We shall accept hygiene articles (bed linen, pillows and blankets, toweling, mattresses, mattresses covers etc.) in their unopened original packaging only.

    When will the customer be refunded?
    If the return period is 14 days, then the customer will receive a refund within the period of 14 days from receiving the return to our warehouse according to the selected payment method.

    If the return period is 15-365 days, the customer will receive a refund within the period of 14 days from receiving the return to our warehouse.

  • Beliani (UK) GmbH
    Lindenstrasse 16
    6341 Baar
    Switzerland