Camden Tools Ltd
Camden Tools Ltd
The seller is located at , United Kingdom

What the seller has to say

« Welcome to Camden Tools, and thank you for visiting! We offer a comprehensive range of tools, materials, products and accessories for customers both in the UK and worldwide, all backed up by our excellent customer service. We’d like to take this opportunity to tell you a little bit more about what we do here, and why we truly believe that we can offer you a better buyer experience when choosing the right online retailer for your project’s needs. Why choose us? Here at Camden Tools, we pride ourselves on offering a huge selection of over 11,000 products, including all of the top brands from both the UK and further afield. Plus, our experienced, customer service team are just a click away if you need any help, advice or information. We offer free UK shipping on all orders, as well as fast dispatch and options for express shipping for those time-sensitive projects, and we also deliver all over the world. If you need to return a product that you have purchased, rest assured that all of our products (with the exception of bespoke or custom orders) are backed up by a full 30-day money-back guarantee, so if you find that your purchase is not quite what you were looking for, just return it to us in its original, unused condition for a full, prompt refund. Our dedicated customer service team are always on hand to offer help and advice too, so please feel free to get in touch if you need help at any time! Our full catalogue of products is divided up into easily navigable sections to help you to find what you are looking for quickly. We also have a sterling reputation on several well-known online marketplaces where you can read some of the excellent feedback that we have received from our buyers. Thank you for taking the time to look around our website, and please consider following us on Facebook or Twitter too, to keep up to date with our latest offerings, news and views, or to pick up some helpful tips and advice! »

Detailed terms of sale
  • Standard delivery for all mainland orders, or express delivery service at an additional cost. A surcharge is applied to orders outside of mainland areas.

    Worldwide standard & express delivery options available - International delivery prices vary depending on the total weight of the order and delivery location, a final postage cost can be obtained during checkout.

    We use various couriers for UK & Worldwide orders, all orders are sent out using a tracked service. Delivery aims 4-7 working days for UK orders; 7-10 working days for European orders; 8-14 working days for Worldwide orders. All orders are dispatched within 3-5 days of being cleared.

    For international orders - please be aware a customs and import charge may apply. We have no control over these charges and are placed by the customs and import department in the destination country. We cannot provide any additional information as these policies vary widely depending on the country. We recommend you contact your local customs office for charges before you order as we do not take accountability for any orders that incur customs/import charges.
  • Delivery aims 4-7 working days for UK orders; 7-10 working days for European orders; 8-14 working days for Worldwide orders. All orders are dispatched within 3-5 days of being cleared.
  • This privacy policy sets out how Camden Tools uses and protects any information that you give Camden Tools when you use the ManoMano website. Camden Tools is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Camden Tools may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

    We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect onlin
  • If you change your mind
    You have 28 days to change your mind. The product must not be used, be in good condition, and in its original packaging. Don't forget that the return costs will be at your charge. Once the merchant receives your parcel, you will be refunded within 3 days.

    How to return a product?
    It's easy! contact the seller from "My orders", who will send you the return instructions.

    Additional return conditions
    We offer a 30 day money back guarantee for all orders (Excludes Custom/Bespoke Orders). If the item is not required, ensure it is in original condition, unused with its original packaging. The buyer will be responsible for all return postage costs for the return. Return address - London, United Kingdom. For products that are faulty on receipt, please notify us within 14 days via the messaging system. We will then issue you a Returns Authorisation Number (RMA); once we receive the product and confirm it is faulty we will provide a refund/exchange and also reimburse you with any postage costs associated with the return. When requesting for an RMA we will also supply a list of authorized couriers and services the item can be sent back with.