EMKE

If you change your mind
You have 15 days to change your mind. The return costs will be at your charge. You'll be refunded no more than 14 days after the seller has received your decision to withdraw. Please note the seller may withhold the refund until they've received the products or until they've received evidence that the products have been sent back, whichever is the earliest (unless the seller has offered to collect the goods.) Please return the products in their original packaging where possible.

How can I return a product?
It's easy: go to "My order" and click on "Return my product" to receive the return instructions.

Other return conditions
Dear customers,

Greetings from EMKE. Please contact us before returning any product. We guarantee to process your return request promptly.

To facilitate returns, please state the reason for the return. If you have any further questions, please do not hesitate to contact us.

Please note that we do not accept used products as they are not intended for resale.

If there are any quality problems, we promise to refund or send new packages.

LoknStore G0902
FW: BH (EMKE), 6 Churchbridge
Oldbury
B69 2AP

Our return policy is as follows. If you wish to return the item yourself, we will not be responsible for any costs. If you require a prepaid return label or would like to arrange a collection, please contact us.
How can I contact you?
Go to My Orders and click on Get Help to contact us.

Refund instructions:
We will issue a refund once we receive your returned package in a saleable condition.

We thank you for your understanding. If you have any further questions, please do not hesitate to contact us.

Yours sincerely
Emke