Shedstore

Free delivery to Mainland UK on most orders over £200. Charges apply to the below postal code areas: We also have to allow an additional 7 working days to these areas. £19.99 - BH, BN, CT, IP, NR, PO1-22, SO31,40-45, TN. £29.99 - DT3-9. £39.99 - SA, TA. £59.99 - DD, DG, EH, EX, FK, G, KY, PL, ML, TD, TQ, TR1-20,26-27. £69.99 - KA1-26, PA1-38, PH1-40,49-50. £79.99 - AB. £99.99 - IV1-40,63-99, KW1-14.

Our aim is to fulfil all orders as quickly as possible, using prompt and efficient delivery methods, while offering a free UK mainland delivery service* where possible. To achieve this, deliveries are usually made direct from the manufacturer, either using their carrier or an independent courier service. Please see below for postcode areas in which we operate an extended lead-time, up to 7 working days beyond the advertised lead-time: BN1-BN3, BN5-BN18, BN20-BN27, BN41-BN45, BR8, CB1-CB4, CB6-CB8, CO1-CO16, CT1-CT21, EX1-EX24, EX31-EX39, GU6, GU28, IP1-IP33, ME1-ME20, NR1-NR35, PE14-PE30, PE38, PL1-PL29, RH6-RH20, TN1-TN40, TQ1-TQ14, TR1-TR20, TR26-TR27. Deliveries to mainland Scotland can take up to 10 working days more than the advertised lead-times. We apologise, but we do not deliver to the following postal codes: BT1-BT99, GY1-GY9, HS1-HS9, IM1-IM9, IV41-IV56, JE1-JE5, KA27-KA28, KW15-KW17, PO30-PO41, PO49, TR21-TR25 Delivery Addresses We can only deliver to registered residential or commercial addresses. Therefore, we cannot deliver to an unsecured allotment, car park, waste ground etc. - The basic "rule of thumb" we work to is: if a Royal Mail postman delivers to the address, it is likely that we will too. Timescales Our delivery services vary depending on the product, manufacturer and seasonal demand. To find the average delivery period for any individual product, please visit the relevant product page. All product pages contain an "Anticipated Delivery" entry, which states the manufacturer's current estimated delivery period in working days. The timescales given reflect the current delivery target period offered throughout the majority of the UK mainland, however deliveries can occur slightly sooner or later than stated due to transport logistics. For example, deliveries to central, highly populated areas are more likely to be serviced regularly thus taking less time than distant locations such as North Scotland, West Wales or South-West England. If a product is required to arrive before a specific date - for example a playhouse for a child's birthday, or you are concerned about access for any large products, please contact us for advice and assistance. Delivery Charges? We aim to offer free delivery to as many locations on the UK mainland as possible. Unfortunately, some of our manufacturing and/or supply partners do not deliver to certain areas or will only do so for a charge. Any charges are outlined upon the product page, also in the checkout before any purchase. The Delivery Delivery drivers are only insured to drop products off onto a kerb side or driveway and will generally not carry such items into or onto your property. This rule also applies to rear or side access or through garages. It is not compulsory for customers to be present during delivery; however, we will require a written authorisation for deliveries in your absence, either by fax, e-mail or letter. Deliveries made in the customer's absence will be left in a safe and secure place wherever possible. The liability for the safety of products will be at the risk of the customer if deliveries are arranged in their absence. Please see the Contact Us page for further details regarding getting in contact.

Company registration number: 09458725 Legal name: Taylored Investments LTD

At Shedstore, we are committed to maintaining the confidence and trust of our website visitors, our newsletter subscribers and our customers. We do not sell or trade email lists or data with other companies or businesses for marketing purposes. In this policy, we’ve outlined when, how and why we collect your personal information. When you Visit our Website Cookies: When you visit our website, we use cookies. Cookies are small text files that a website can write to your computer, mobile or other device. Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improving your user experience. We use cookies to identify you, allowing you to create an account and log into our website to review your order history and information held. For example, if you pop something into your basket and come back later, it will still be there. We use two types of cookies: persistent cookies remain on a user's device for the period of time specified in the cookie and are activated each time the user visits Shedstore; session cookies allow website operators to link the actions of a user during a browser session. A browser session starts when a user opens the browser window and finishes when they close the browser window. Session cookies are created temporarily. Once you close the browser, all session cookies are deleted. Look at the Cookie Chart at the bottom of the policy for further details. Analytics: When someone visits www.shedstore.co.uk, we use third-party services, such as Google Analytics and Quantcast, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is anonymous. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. When you Subscribe to our Newsletter If you sign up to our newsletter, we will ask for some key personal information. We use that information for a few reasons: to send you the newsletter by email, to address you by name and to check every now and then that you’re satisfied. We do not rent or trade email lists with other organisations and businesses. We use a third-party provider, MailChimp, to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please use the link to MailChimp’s privacy policy in the Cookie Chart below. You can unsubscribe from general mailings at any time by clicking the unsubscribe link at the bottom of any of our emails or by emailing Shedstore at privacy@shedstore.co.uk. You can request we then remove your information from our system. When you Become a Customer When you purchase a product from us or win a product in a competition, we will ask for your name, address, email and contact number. This is so we can make sure the products are delivered to you efficiently. We will need to share this information with our delivery companies. We use Yodel http://www.yodel.co.uk/privacy-and-cookies/ and DX https://www.dxdelivery.com/legal/privacy-policy/ . If we do not stock the product in our own warehouse, we will need to share this information with suppliers who will send the product directly from their premises. If you require the name of the supplier so you can check their individual privacy policy, please email privacy@shedstore.co.uk and we will happily provide you with the details. We will also collect your payment information. Our primary payment processing partner is Sage Pay, who are integrated directly to all of the major UK card acquiring institutions. Shedstore also accepts PayPal as an alternative payment gateway. Users are subject to the terms of use, privacy policies and legal requirements of each payment gateway.

If you change your mind
You have 14 days to change your mind. The return costs will be at your charge. You'll be refunded no more than 14 days after the seller has received your decision to withdraw. Please note the seller may withhold the refund until they've received the products or until they've received evidence that the products have been sent back, whichever is the earliest (unless the seller has offered to collect the goods.) Please return the products in their original packaging where possible.

How can I return a product?
It's easy: go to "My order" and click on "Return my product" to receive the return instructions.

Other return conditions
Cancellation before delivery If your order hasn't been delivered and you'd like to cancel (supply only goods), we must be be informed as soon as possible before the delivery date. Ideally this should be by telephone (in order to stop the delivery happening) and by e-mail (or other durable means) to officially cancel. Cancellation after delivery It is best that you call us in the first instance should you wish to discuss a cancellation and collection. Many of our suppliers do charge for collections. Please see the list below: Yardmaster metal sheds £36.00 Palram range £30.00 Pro base plastic base kits £36.00 Grow Plus, Shed Plus, Store Plus, all fencing and decking including accessories: £30 ( If the order is over £100) £15 ( If the order is under £100) Shed Plus Champion range: Prices for collection on request but could be up to 20% of your total value order. Please note: We will not accept returns on Sheds built as Bespoke to the Custoemer's request. Lotus/ Store more/ Duramax range: Prices on request, Can be up to 20%of your total value order ( Can range depending on weight and size of the product) Palmako Log cabins £150.00 We will be able to discuss and investigate any other possible charges. Forest Sheds, Summerhouses, Greenhouses, Storage, Grow your own and other related products: Orders under £100 = £15 charge. Orders over £100 = £30 charge. Orders over £1,000 = £100 charge. We would also require your cancellation request in writing by email cancel@shedstore.co.uk. Charges for cancellation? In certain situations a charge may be levied for the collection of cancelled goods. Shedstore neither initiates nor profits from any such charges and they are levied at the direct cost for the collection of the goods. If there is a charge for collection, we will notify you as soon as we know. Any charges are retained from the refund returned to customers. See our Terms & Conditions page for more detailed legal information regarding the cancellation procedure. Returns See our terms-and-conditions page for more detailed legal information regarding the Returns procedure. Refunds The product must be in its delivered form and must not have been tampered with in any way. The product will be inspected on return to ensure that the product has not been tampered with and is complete. If we deem that the product is not of the above standard we shall deduct a reasonable amount to cover any costs to use or return them to you if they are not re-sellable. Where a refund is to be paid we will usually refund any money received from you using the same method originally used by you to pay for your purchase. We will usually process the refund due to you as soon as possible and, in any case, within 30 days of the day we received your cancellation or the day we confirmed to you via e-mail that you were entitled to a refund for delivery of the defective product. Any products that are special order, bespoke or purchased in bulk are not subject to the cooling off period.
Shedstore reserves the right to cancel any order within 72 hours after the order has been placed.

'The Company' Taylored Investments Ltd, Unit 288, Hartlebury Trading Estate, Hartlebury, Worecestershire. DY10 4JB Company number 09458725 'The Company' whilst retailing over 1500 products primarily operates as a national garden building retailer. Originally formed in 1997 under the name of Guardian Buildings, 'The Company' now trades to suit its trademark and is firmly established as a leading volume retailer within the UK garden building industry. Through the steadfast maintenance of traditional values, extensive product range, customer support, honesty, value for money and debt-free trading, 'The Company' has attained an enviable reputation with customers and manufacturers alike. To support the fact that 'The Company' seeks to operate in the interest of its customers we are compliant with the Shopsafe scheme. Our extensive product range is sourced from far and wide, including Europe, the Middle East and North America, albeit we primarily always strive to 'Buy British'. It's fair to say that with the love the British have for their 'shed', we find that most of our products are manufactured here in the UK. All products are new (no seconds or ex-display here), offered in a wide range of quality, style and finish to suit most budgets and tastes. For convenience, we also offer installation service options upon many products - usually undertaken by the manufacturers themselves.