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Tools 2U Direct SW LTD

Detailed terms of sale

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The seller is located at , United Kingdom

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Detailed terms of sale

Free standard shipping to UK Mainland within 5 working days. Additional shipping cost will apply to BT/Guernsey/ Jersey/ the Isle of Man/ Northern Ireland & remote areas. Our Customer Service team will contact you to inform you if any charges may occur

We dispatch our items from Monday to Friday using the following couriers: Royal Mail, Evri, Parcelforce and UPS. Delivery timescales vary depending on the delivery address and the type of product you wish to receive. We make every effort to meet the delivery standard of 1 - 3 working days. However, occasionally due to unforeseen circumstances, delays are inevitable. We shall not be held responsible for any delay or failure to deliver products within the estimated timescales. Missed delivery If we try to deliver and you are not available our courier will leave a calling card or send an email to advise you about what to do next. This will detail how many further delivery attempts we will make before the items are returned to us and you may be able to pick up your item from your local depot if this is more convenient. If you would like us to help rearrange your delivery, please let us know.

Product price and shipping including VAT.

If you change your mind
You have 30 days to change your mind. The return costs will be at your charge. You'll be refunded no more than 14 days after the seller has received your decision to withdraw. Please note the seller may withhold the refund until they've received the products or until they've received evidence that the products have been sent back, whichever is the earliest (unless the seller has offered to collect the goods.) Please return the products in their original packaging where possible.

How can I return a product?
It's easy: go to "My order" and click on "Return my product" to receive the return instructions.

Other return conditions
If you are not completely satisfied with your purchase, simply return the item to us in its original unused condition within 30 days of receipt.

The item must be returned in the same condition as it was received, with all packaging intact, and complete with all accessories/instructions etc. New items must be returned unopened and unused. Return carriage to us is at buyers cost and we strongly advise using a tracked-for and insured delivery service

Tools 2U Direct SW LTD Unit 17 Bell Park Bell Close Plympton PL7 4TA Registered in England & Wales: No. 12774657 Registered Address: 6 Costly Street, Ivybridge, Devon, PL21 0DB VAT Number: GB212359434

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