Watsons on the Web
The seller is located at Hartlepool, United Kingdom

What the seller has to say

« Watsons on the web supplies a wide range of products for all rooms in your home and garden. »

Andy Greenfield, Sales Manager

Detailed terms of sale
  • Free standard delivery via UK mail
    £1.95 express delivery!!
  • We are committed to protecting your privacy

    We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998) and according to the Which? Web Trader Code of Practice.

    We collect information about you for two reasons: firstly - to process your order, and secondly - to provide you with the best possible service.

    We will not email you in the future unless you have given your consent.
    We will give you the chance to refuse any marketing email from us or from another trader in the future.

    The type of information we will collect about you includes:
    • Your name
    • Your address
    • Phone number
    • Email address
    We will never collect sensitive information about you without your explicit consent.

    The information we hold will be accurate and up to date.
    You can check the information that we hold about you by emailing us.
    If you find any inaccuracies we will delete or correct it promptly.

  • Non Faulty Items / Change of Mind / Cancellations

    In the unlikely event that any item does not meet your expectations you can return it to the postage address below. Orders must be returned unused within 14 days of receipt of your order and within its original packaging. Please do not write on the outer carton - goods must be return in a re-saleable "as new" condition, affix a return sheet, courier label or a sheet of paper containing our address using tape OVER the original address label.

    Option 1:

    Please send the order to:
    Watsons on the Web
    c/o Stadium North
    Tofts Farm Industrial Estate
    Brenda Road
    Hartlepool
    TS25 2DH

    Please keep proof of postage in case of loss or damaged, and this will be refunded up to the value of £15 (if faulty or damaged).

    Option 2:

    We are able to arrange a courier for collection should you be unable to return the product. This collection service costs £15 for none faulty or none damaged item (£15 will be deducted from refund upon return). Please confirm the most convenient day for collection (all day window – Monday to Friday only). Once the item is back with our returns department, you’ll then be refunded back to the account you used to pay with.

    Option 3:

    We can send a pre-paid label to your email address whereby you can return the order to any Post Office. Please note, this is only for packages smaller than 120cm x 60cm x 60cm and weighing less than 23kg (if unsure, please ask us to check).This service costs £15 which will be deducted from your refund upon return unless the product is faulty/damaged.

    Please contact 01429 852859 or email watsonsontheweb@btconnect.com quoting you’re your order number.
    Please note: regrettably self-assembly furniture cannot be returned once assembled or partially assembled, unless the item is faulty.

  • Watsons on the Web
    c/o Stadium North
    Tofts Farm Industrial Estate
    Brenda Road
    Hartlepool
    TS25 2DH