ExtraStar Electrical

Free standard shipping to the UK Mainland within 6 working days. Additional shipping costs will apply to the UK Highlands, Channel Islands, Northern Ireland, Isle Of Wight, Isle Of Man and the following postal code areas: BT, DG, EH, FK, KA (1-26, 29, 30), PA (1-19), DD, PH, AB, IV, KW (1-14) etc. which are excluded from our standard delivery charge and incur extra costs.

Delivery time depends on the delivery address and the type of product you wish to receive. We will do our best to meet the 6 working day delivery standard. Please ensure you enter the correct shipping address and the correct product/quantity required when purchasing. We will provide a tracking number for your package so you can track its progress online. If you have any questions about this, please leave us a message. Once the product is shipped, we generally cannot cancel the order midway at this time. After you receive the product, you can choose to keep the product, return it, or refuse it, but you are responsible for the cost of this return process. If you are not available when delivery is attempted, we may charge additional postage before re-sending the item. If you refuse delivery after attempting delivery, we will deduct the cost of the return from your refund.

If you change your mind, returns are free!
You have 30 days to change your mind. You'll be refunded no more than 14 days after the seller has received your decision to withdraw. Please note the seller may withhold the refund until they've received the products or until they've received evidence that the products have been sent back, whichever is the earliest (unless the seller has offered to collect the goods.) Please return the products in their original packaging where possible.

How can I return a product?
It's easy: go to "My order" and click on "Return my product" to receive the return instructions.

KOMORE, OUR PROMISE We provide a wide range of high quality, contemporary, classic and stylish home furnishings at the best possible prices. Providing leading customer service to all of our valued customers, our team of buyers source only the highest quality products, all delivered to you via fast, free and tracked delivery. CUSTOMER SERVICE We adhere to the "customer first, integrity first" principle and are committed to providing quality services. We will provide a real-time chat service to answer your questions quickly and in detail. Improve your satisfaction, your satisfaction is the best affirmation for us. ABOUT DELIVERY We have established long-term partnerships with XDP, Yodel, DPD, and other leading express companies to provide efficient transportation services. Your order will be packed according to our professional standards and the products will be strictly inspected before shipment and then delivered to you.