The largest choice of DIY products

The seller is located at , United Kingdom

positive reviews

What the seller has to say

« BathShopOnline is a one stop shop for bathroom accessories, with each product having been through a vigorous testing and selection process to provide the best range for our customers. The extensive product portfolio ranges from toilet seats to shower accessories and wall mounted accessories to storage solutions, providing styles to suit any bathroom. »

Customer reviews (8)
Profile Image Tony.R70 3 reviews given 0 upvotes
Bought on 12/07/2019 Published on 14/08/2019

They were late with the delivery.They didn't notify me.The shower rail ordered at same time came on time no problems Read more
Profile Image Linda.C55 1 reviews given 0 upvotes
Bought on 16/01/2019 Published on 13/02/2019

Profile Image john-wi38 1 reviews given 0 upvotes
Bought on 09/10/2018 Published on 26/10/2018

Prompt and product looks like the photo/ description Read more
Profile Image Jason.S9 1 reviews given 0 upvotes
Bought on 12/08/2018 Published on 27/08/2018

Excellent Read more
Profile Image Rosalind.J1 1 reviews given 0 upvotes
Bought on 02/08/2018 Published on 16/08/2018

The wood goes with all the rest of my woody things in the bathroom so I love it! Looks and feels lovely, stylish and sturdy. Can’t fault it. The only nuisance in my opinion was the instructions- I just found some of the steps unclear and confusing. Took twice as long as it should have been. But bear with it, it’s worth it in the end. Seat hole could be bigger also but not a huge issue. Read more
Profile Image Mr d.S 2 reviews given 0 upvotes
Bought on 01/07/2018 Published on 26/07/2018

Very good Read more
Profile Image Van der park.S 1 reviews given 0 upvotes
Bought on 08/06/2018 Published on 12/07/2018

No complaints Read more
Profile Image Kathryne.A 2 reviews given 0 upvotes
Bought on 17/06/2018 Published on 11/07/2018

Great service Read more
  • 1
Detailed terms of sale
  • £4.95 Standard Delivery (3 – 5 Days). Delivery times are calculated in working days - i.e. Monday to Friday inclusive. If you order after 2.00pm, please calculate your delivery time as if your order had been placed the following working day. In the case of bank holidays, please allow an extra working day.
  • All Prices include VAT

  • We are committed to integrity and professionalism in all areas of our services and therefore we take our obligations under the Data Protection Act 1998 (the "Act") very seriously. We will use reasonable endeavours to protect your privacy and ensure that Personal Data (as defined in the Act) is used only for the purposes below.

    If you are providing Personal Data to us on someone else's behalf you must have their consent.

    We reserve the right to make changes to this Privacy Policy at any time. Changes will be set out here so that you always know how we will use the Personal Data that you give us, and to whom we might disclose it.
  • Returns policy

    If you change your mind for any reason and you wish to return your purchase you must notify us within 14 days in writing by letter, fax or email.

    Unwanted items must be returned in a fully resaleable condition, which includes being in the original, unmarked and undamaged packaging within 14 days of receipt. Items must not have been used or assembled in any way. BathShopOnline retains the right to refuse a refund on any item not deemed to be resaleable. Returns cannot be accepted once the assembly process has begun.

    You must include your customer order details with the package, as we cannot process a refund without these. Once received the items will be checked and a refund issued within four weeks. Items returned must arrive in perfect condition, including the packaging, so please ensure that they are packed well.

    If you are returning goods to us we recommend you take out appropriate insurance for the return delivery. Unfortunately, items received in an un-saleable condition (excluding faulty goods) will not be eligible for either exchange or refund.

    If the product returned is not in fully resaleable condition or the packaging is damaged, we do reserve the right to refuse a refund on the item, or deduct up to 20% of the original selling price from the refund amount. This does not affect your statutory rights.

    Please also note that we do not refund the delivery cost unless the product is damaged or faulty.

    If you have any queries or need further assistance call us on +44 3300 417190 (please remember to have your Order Reference / Invoice Number to hand when calling) - our offices are open Monday to Thursday 8.30-5.30pm, Friday 8.30-4.30pm.

    Damaged, Defective or Incorrect Goods

    If your purchase is not fit for purpose, is misdescribed, faulty, damaged, or incorrectly supplied, please contact us as soon as possible to arrange a refund or replacement. We will require you to return the item, as it may be necessary to return it to the manufacturer. You must check all items and parts of items for damage prior to assembly.

    Include your customer order details with the package, as we cannot process the returned goods without these. Once received the items will be checked and a replacement or refund issued within four weeks.

  • Registered Office:
    Ladyfield House
    Station Road
    SK9 1BU