UKHS.tv Tools-To-Go

Shipping depending on product weight and location

Standard shipping 3-5 days.

Product price and shipping including VAT.

At UKHS.tv Tools-To-Go, we prioritise the security and confidentiality of our customers’ information. We use advanced security measures to protect your personal data from unauthorised access, misuse, or disclosure. Rest assured, any information you share with us is handled with the utmost care and is only used for the purpose of enhancing your shopping experience. We are committed to maintaining your trust and ensuring your privacy at all times.

If you change your mind
You have 30 days to change your mind. The return costs will be at your charge. You'll be refunded no more than 14 days after the seller has received your decision to withdraw. Please note the seller may withhold the refund until they've received the products or until they've received evidence that the products have been sent back, whichever is the earliest (unless the seller has offered to collect the goods.) Please return the products in their original packaging where possible.

How can I return a product?
It's easy: go to "My order" and click on "Return my product" to receive the return instructions.

Other return conditions
Peace of Mind Guarantee – 30 day money back. If you wish to return a product for any reason, you may do so within 30 days of receipt of goods. You must, when examining the product exercise reasonable care in doing so in order that the item is not damaged in any way. In order to return items firstly obtain a Return Merchandise Authorisation (RMA) from Customer Services on 0330 123 0001* (option 2).

Items must be returned in the original packaging and be in as new condition with all labels, tags and accessories included. To be assured that goods reach us we recommend that you return them by recorded post and package them securely, including the RMA in the package and marking the OUTSIDE of the package clearly with this number, but not defacing any part of the original packaging. It is your responsibility to ensure they do not get lost in transit. Upon receipt of the goods we will provide you with a full refund. We will not pay any amounts towards the cost of the return postage and this may be deducted from your refund if not prepaid.

*calls to 0330 123 0001 are charged at your local geographical rate & this number will be included in any discount/ free call package as part of your mobile / landline contract.

Company Information: • Registered Name: UK Home Shopping Ltd • Company Number: 03828090 (Registered in England & Wales) • VAT Number: GB977534569 Addresses: • Registered Office: Mitchells Chartered Accountants & Business Advisers, 91-97 Saltergate, Chesterfield, Derbyshire, S40 1LA • Trading Address: UK Home Shopping Ltd, Tools To Go, Daniels Way, Hucknall, Nottingham, NG15 7LL