Podlasiak UK Limited

No Delivery charges

Shipment by DPD Delivery timeframe up to 12 working days.

If you change your mind
You have 14 days to change your mind. The return costs will be at your charge. You'll be refunded no more than 14 days after the seller has received your decision to withdraw. Please note the seller may withhold the refund until they've received the products or until they've received evidence that the products have been sent back, whichever is the earliest (unless the seller has offered to collect the goods.) Please return the products in their original packaging where possible.

How can I return a product?
It's easy: go to "My order" and click on "Return my product" to receive the return instructions.

Other return conditions
Complaints:
Complaints will only be accepted in writing,

The claim must include:
1. the order number or a copy of the invoice.
2. a detailed description of the problem
3. a picture/video showing the problem described
If other information is required for the complaint, it will be indicated in a reply message.

Please note that we have 14 days to deal with your complaint.

Podlasiak UK Limited Companies House Reg. 14657878 VAT GB440100662 Chocolate Factory 2, 4 Coburg rd, N226JJ