The seller is located at Escrick, York , United Kingdom
What the seller has to say
« Enabling you to complete your gardening tasks in the most convenient, efficient and productive way. »
Gosia Nixon, Online Marketing Specialist
Detailed terms of sale
Free delivery on all products except Highlands, Northern Ireland, offshore islands.
Products will be delivered next working day to most UK postcodes (excluding remote areas such as Highlands and Islands) via TNT or UPS.
Delivery to Northern Ireland 2-3 days
Delivery to Highlands, Channel/offshore islands 3-5 days
Product price and shipping including VAT.
WHAT WE COLLECT:
We may collect the following information:
contact information including email address
demographic information such as postcode, preferences and interests
other information relevant to customer surveys and/or offers
WHAT WE DO WITH THE INFORMATION WE GATHER:
We require this information to understand your needs and provide you with a better service and product, and in particular for the following reasons:
Internal record keeping
We may use the information to improve our products and services
We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone or mail. We may use the information to customise the website according to your interests.
Security: We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites: Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information. You may choose to restrict the collection or use of your personal information in the following ways:
whenever you are asked to fill in a form on the website, do not provide personal information instead please provide only company information
if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at [email protected]
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to:
Yard Force, Unit A&B, Escrick Business Park, Escrick, York, YO19 6FD.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
SOCIAL MEDIA PLATFORMS
Communication, engagement and actions taken through external social media platforms that this website and its owners participate on, are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.
Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.
This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.
SHORTENED LINKS IN SOCIAL MEDIA
This website and its owners through their social media platform accounts may share web links to relevant web pages. By default some social media platforms shorten lengthy urls [web addresses] (this is an example: http://bit.ly/zyVUBo).
Users are advised to take caution and good judgement before clicking any shortened urls published on social media platforms by this website and its owners. Despite the best efforts to ensure only genuine urls are published many social media platforms are prone to spam and hacking and therefore this website and its owners cannot be held liable for any damages or implications caused by visiting any shortened links.
If you change your mind
You have 30 days to change your mind. The product must not be used, be in good condition, and in its original packaging. Don't forget that the return costs will be at your charge. Once the merchant receives your parcel, you will be refunded within 14 days.
How to return a product?
It's easy! contact the seller from "My orders", who will send you the return instructions.
Additional return conditions
Thanks for purchasing a Yard Force product. If you are not entirely satisfied with your purchase, we are here to help. FAULTY PRODUCTS Before returning your product, please contact our customer service department on 01904 727513. Most problems can be solved directly over the phone or may be covered by the manufacturer’s warranty. WARRANTY 2 year warranty as standard and 3 years if registered it within 28 days. RETURNS You have 30 calendar days to return an item from the date you receive it. To be eligible for a refund, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. You need to provide a copy of your receipt or proof of purchase. REFUNDS Once we receive your item, we will notify you that we have received it. We will further notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies. SHIPPING You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable, unless the returned product is found faulty upon inspection. If you receive a refund, the cost of shipping will be deducted from your refund.
Sumec UK Co. Ltd, Unit A & B Escrick Business Park, Escrick, York, YO19 6FD