The largest choice of DIY products

The seller is located at Berkshire, United Kingdom

75%
positive reviews
over the last 90 days

What the seller has to say

« We specialise in children's wooden climbing frames. Designed for garden use by children aged 3-14yrs of all abilities, all garden sizes and family budgets. Most include swings and slides plus loads of other fun accessories. Delivered to your door ready for easy home-build. »

Chris Dive, Head of Marketing

Customer reviews (15)
Profile Image Gill.G3 1 reviews given 0 upvotes
Bought on 31/08/2019 Published on 27/09/2019

One box was missing but dealt with promptly. Read more
Profile Image Chris.C363 1 reviews given 0 upvotes
Bought on 23/07/2019 Published on 04/09/2019

Very happy with the seller. Kept informed on order progress and delivered on-time. Friendly and helpful delivery driver and assistant. Read more
Profile Image Donna .E 1 reviews given 0 upvotes
Bought on 31/07/2019 Published on 27/08/2019

Very slow delivery Read more
Profile Image Rebecca.H43 1 reviews given 0 upvotes
Bought on 30/07/2019 Published on 26/08/2019

Very pleased with the prompt delivery, we had a missing part which was delivered 1 day after I submitted a missing part form. Read more
Profile Image James.J21 1 reviews given 0 upvotes
Bought on 18/05/2019 Published on 17/06/2019

Delivery date issued and stuck to with placing where needed. Read more
Profile Image DMK 1 reviews given 1 upvotes
Bought on 11/05/2019 Published on 17/06/2019

Would be happy to buy from them again Read more
Profile Image Gabrielle .L 1 reviews given 0 upvotes
Bought on 22/04/2019 Published on 06/06/2019

The men who delivered the item were lovely and very polite however the customer service for the actual company is again non existent. Endless phone calls made and not a single reply! Read more
Profile Image Paul.L203 1 reviews given 0 upvotes
Bought on 06/05/2019 Published on 06/06/2019

Very happy with the seller Read more
Profile Image Helen.C40 1 reviews given 0 upvotes
Bought on 16/05/2019 Published on 02/06/2019

I’m not happy with this item as I never received the pots and pans that it is ment to come with it, I also feel that this item wasn’t worth £399.00 that I paid for it and the item was on offer then thanks for listening to my feedback Read more
Seller's reply
Hi Helen, i'm sorry to get your review. We are always happy to replace missing or damaged parts from customers sets. I don't have any record of you having contacted us, so if you can confirm which parts are missing then we can send them out for you. We're also sorry to hear that you don't believe the playset is worth £399. We do appreciate it is our entry level climbing frame so the size and features are limited, but we feel that this is exceptional value when compared to other comparable items available for sale in the UK.
Profile Image Neil.D22 1 reviews given 0 upvotes
Bought on 24/03/2019 Published on 27/04/2019

Product delivered on time and discription was has described Read more
Detailed terms of sale
  • Home delivery within 5-10 days
  • What information is collected and how is it used?

    There are two types of information we collect from our customers:

    Customer supplied information:

    We only collect personal information about our customers at the account registration stage or at the time of ordering. When you order, we use this information to process and fulfill your order and to notify you about the status of your order. The type of information we will collect includes:

    Your Name, Address, Phone number, Email address, Credit/debit card details We will never collect sensitive personal information without your explicit consent. Personal information we hold will be accurate and up to date. If you find any inaccuracies in the information you have supplied, email us [email protected] and we will amend it promptly.
  • Customer can return within 14 days. We will process full refund within 30 days. We can collect if customer cannot return. Returns charges are responsibility of the customer.
  • The Old Bakehouse, Course Road,
    Ascot,
    Berkshire,
    SL5 7HL