The seller is located at Birmingham, United Kingdom

positive reviews
over the last 90 days

What the seller has to say

« Our aim to provide affordable and quality showering products and a friendly customer service by our UK based team.Whether your want a shower enclosures,bath screen,walk in shower enclosures,shower doors,accessories or shower trays and much more to rev-up the “wow” factor of yours bathroom.We offer the best selection for high performance,high style and real solutions. »

Customer reviews (21)
Profile Image Alison.C91 0 reviews given 0 upvotes
Bought on 14/10/2019 Published on 31/10/2019

Really poor service, wrong product delivered. Never able to contact seller to resolve, they didn't answer their phones or reply to emails although emails were eventually delivered with a note saying there had been a technical issue. The emails they did send were unclear so I could not tell if the item being sent would actually resolve my issue or not. will never buy from Aica bathrooms again. Read more
Profile Image Shabaz.A 1 reviews given 0 upvotes
Bought on 20/10/2020 Published on 24/12/2020

I’m not happy with the product the trim has started to come off from the vanity unit cabinet and all around , it was a waste of money , I would ask for the money back . Mano Mano should ban this seller from selling cheap quality items Read more
Profile Image Michele.H110 0 reviews given 0 upvotes
Bought on 10/05/2020 Published on 13/05/2020

Really disappointed its taken me hours and found out u have sent the wrong item Read more
Profile Image Briana.T 0 reviews given 0 upvotes
Bought on 20/05/2020 Published on 14/06/2020

I still have not received my order, can i have an update on when i will?, as the purposed date of 27th may has now passed please. Read more
Profile Image Ruckshana.P 0 reviews given 0 upvotes
Bought on 24/10/2020 Published on 27/10/2020

Seller's reply
Dear Shana, Sorry to bother, I check our finance has released a full refund and the the extra 30% for you. Colud you please update the review for us on this message ? Your help will be highly appreciated. Kind regards, Mandy
Profile Image Jaha 3 reviews given 0 upvotes
Bought on 30/06/2020 Published on 10/07/2020

Still waiting for a response not quick enough. Read more
Profile Image Jean.M4158 2 reviews given 0 upvotes
Bought on 01/05/2020 Published on 13/05/2020

We were disappointed to find that this mirror was not the right one - a led only -I ordered a led demister mirror This was not clear until it had been fitted so I paid more than I should have for the mirror we received Read more
Profile Image Dawn.P26 5 reviews given 0 upvotes
Bought on 06/05/2020 Published on 23/05/2020

Delivery was good, but putting up shower door was a nightmare Read more
Profile Image Alison.W258 6 reviews given 0 upvotes
Bought on 03/11/2020 Published on 25/11/2020

Great service Read more
Profile Image Nathan.M168 4 reviews given 0 upvotes
Bought on 21/10/2020 Published on 02/11/2020

No complaints, good seller Read more
Detailed terms of sale
  • FREE postage to most areas in England
  • ▪ Once we have received payment for the item from you and the funds have cleared, we will dispatch your product within 1-2 working days.
    ▪ For smaller items ,delivery takes 1-3 working days; for large items, we offer next working delivery if payment made before 11:00am. Collection is available on Mon-Fri,14:00-16:30. Pls send message to book an appointment one day before you come.
    ▪ We are unable to change the delivery address once ordered. This is due to PayPal rules and regulations.Before placing your order please check your PayPal address is correct, this will help stop delays in you receiving your order. And please leave us your mobile phone number for delivery purposes when you checkout.
    ▪ Items delivered by third-party logistics company
    1) Palletline:we'll send you the tracking number the day after we dispatch your items. The courier will contact you to arrange delivery.
    2) TNT: we'll send you the tracking number the day after we dispatch your items.You can trace your order following the link below.If you're out when the courier arrives,he will leave a card note with their contact info on it. Please contact them to arrange delivery again. If you the courier fails to deliver and does not leave a note then please contact us via eBay and we will sort it out for you asap.
    3)Royal mail:delivery takes 2-3 working days usually by signed for delivery. If not in, the postman will leave a note instructing you how to arrange collection from your local sorting office.

  • Product price and shipping including VAT.
  • Data can be collected and processed during the operations of our website. The following are ways we may perform these actions:

    1.1 Data regarding your visit(s) to our website and any resources used are collected. The following is included and not limited to: location data, weblogs, traffic data, and any other communication information.

    1.2 Any forms you filled out on our site allows us to collect data such as registering for information or when you complete a purchase.

    1.3 If for any reason you communicate with our personnel or site we may collect information.

    1.4 We do not store credit card details nor do we share customer details with any 3rd parties.
  • Under the Distance Selling Regulations, you have up to 7 working days after you have received your delivery to cancel your order via email to our customer service team.
    Under the Trusted Goods Refund Policy, you have 14 days to return a product to us for a full refund, providing it is unused and in a sale-able condition. Where a product is faulty, damaged or described incorrectly, we will refund the original delivery charge, but not when a product is simply unwanted*.
    Except for faulty items, we only accept returns of items that are in the same physical condition as they were supplied. You must also have taken reasonable care to not mark or damage the product.
    If trying on items with health or hygiene sensitivities, such as underwear or swimming costumes, please do so over other clothes. In the case of goods such as earrings, body jewelry personal grooming products that have hygiene seals, you must exercise reasonable care by not removing the seals when examining them.
    All returned items will be inspected upon receipt. If there is evidence that the products are not in the same physical state and reasonable care has not been taken with them, then unfortunately you will not be eligible for a refund.*This policy does not affect your statutory rights relating to faulty or incorrectly described goods, or your right to cancel orders under the Distance Selling Regulations.

  • Suite 148 Avebury House, 55 Newhall Street, Birmingham, West Midlands, B3 3RB

    Registered under: 06992336
    VAT Registered; GB990070619