The seller is located at West Yorkshire, United Kingdom

What the seller has to say

« Avocet Hardware is one of the UK's leading manufacturers and distributors of hardware. We pride ourselves on the quality, value, service and product innovation we offer. Our aim is to provide you with top quality products, at trade prices, straight to your door - hassle free. »

Sarah Allen, Marketing Manager

Detailed terms of sale
  • Majority of orders are dispatched using Royal Mail however on occasion the need for an alternative courier may arise.

    Orders will be dispatched within 2 working days of order receipt and deliveries will normally be made from Monday to Friday unless a special arrangement is agreed.

    Free standard delivery available to UK mainland locations on all order orders above £50.

    Delivery charges:
    Orders under £25.00: £3.95 (Royal Mail)
    Orders over £25.00: £5.95 (DPD)
    Flat shipping rate of £20 for NON UK Mainland postcodes



  • Your Details:
    We use the information that we collect to fulfil your product and service orders and to create a more personalised experience. We will not share your details with any other party.

    Payment Security:
    We do not receive or store any sensitive payment information. Our payment provider is responsible for ensuring that your payment details are safe. This includes credit card numbers and account details.
  • Items not required:

    If, within 14 days, you wish to return an item for any reason the item must not have been used/opened and in resalable and working order, if this criteria is met the customer will be fully responsible for shipping the item/items back to us, this is to protect us from any form of collection fee we might experience and upon receipt of goods a refund will be issued should the item be in suitable condition.

    Please contact us through ManoMano and we will issue you a Goods Return Form to be completed and returned with the goods so we can process your return as quickly as possible.

    Faulty and damaged items:

    If, within 30 days, you wish to return a damaged/faulty (manufacturer fault or damaged in transit) item, we will be responsible for collecting the item or items from you and a replacement sent out to you.

    Any damaged or faulty items must be reported to us immediately or within 2 working days of the delivery date. If an issue is reported to us after this date we are not able address any issues with our courier companies and therefore may not be able to arrange a refund for you.

    Please contact us through ManoMano and we will issue you a Goods Return Form to be completed and returned with the goods so we can process your return as quickly as possible.

  • Avocet Hardware (UK) Ltd
    Brookfoot Mills
    Elland Road
    Brighouse
    West Yorkshire
    HD6 2RW