The seller is located at Venlo, The Netherlands, country.NL

65%
positive reviews
over the last 90 days

What the seller has to say

« Live it up for less! vidaXL is an international online retailer. We offer a surprising range of products consisting of thousands of articles from categories like home, garden, garage, DIY and clothing. Moreover, in all countries in which we are active, we offer customer service in the native language. »

Customer reviews (8808)
Profile Image Eric.S1615 1 reviews given 0 upvotes
Bought on 11/09/2020 Published on 24/09/2020

All good stuff but they inundate you with emails for new stuff. Will desubscribe Read more
Profile Image Karen.B654 1 reviews given 0 upvotes
Bought on 19/08/2020 Published on 24/09/2020

Yes all good Read more
Profile Image Lyndsey.A 1 reviews given 0 upvotes
Bought on 28/08/2020 Published on 24/09/2020

Came with a massive chip on corner. Looked like had already been put up and down as all the screw holes were worn. Read more
Profile Image Jana.W111 1 reviews given 0 upvotes
Bought on 28/08/2020 Published on 24/09/2020

Brilliant Read more
Profile Image Robert.A561 1 reviews given 0 upvotes
Bought on 26/08/2020 Published on 24/09/2020

Perfect fit Read more
Profile Image Paul.N319 2 reviews given 0 upvotes
Bought on 14/08/2020 Published on 24/09/2020

Didnt arrive. Read more
Profile Image Lisa.M282 2 reviews given 0 upvotes
Bought on 12/09/2020 Published on 23/09/2020

I’m satisfied with the company. They have been very helpful & quick with replacements in the past. Read more
Profile Image Iain.W39 2 reviews given 0 upvotes
Bought on 05/09/2020 Published on 23/09/2020

Very speedy delivery and an amazing looking sink,especially if you buy the taps that change the colour of the water!! Read more
Profile Image handymano.85925 1 reviews given 0 upvotes
Bought on 04/09/2020 Published on 23/09/2020

With the delivery is ok, the products was damaged, the company suppost to contact me after the complaining and did not happened. I have now an item that i cannot use and I want my refund but nobody has been in contact. I will complain and put reviews until everything will be sorted. Please try to sort it out Thanks Read more
Profile Image Catherine.T637 0 reviews given 0 upvotes
Bought on 19/09/2020 Published on 23/09/2020

lovely table top but arrived split! Read more
Detailed terms of sale
  • Free standard shipping to UK Mainland within 4 working days. Shipping cost to Channel Islands Guernsey & Jersey is 100 GPB
  • Delivery timescales vary depending on the delivery address and the type of product you wish to receive. We make every effort to meet the delivery standard of 4 working days. However, occasionally due to unforeseen factors, delays are inevitable. We shall not be held responsible for any delay or failure to deliver products within the estimated timescales if it is wholly or partly caused by circumstances which do not lie within our control.
    If no one is available at your residential or delivery address to accept the order, a note will be left to advise you of the current location of your order, which could be with your neighbour. Alternatively your order may have been returned to one of the carrier’s depots, and the note will advise you of how you may take delivery of your order.
    The risk of damage or loss of products remains our responsibility until the earlier of the date the product passes to you (having paid in full for the product) or the date the first delivery attempt was made.
  • Product price and shipping including VAT.
  • Important points following delivery
    We kindly request you check the item(s) are correct and undamaged upon delivery. Should we have dispatched the wrong item in error, please refuse the delivery. Please refuse delivery as well if the package has been opened or sustained substantial damage. We request you notify us as soon as possible so that we may take steps to dispatch a new item. Please notify us of visible flaws or faults via email within 14 business days, and make sure to attach pictures.

    Returns for undamaged items
    You can only return a received item if it is unused and in its’ original packaging. Items may only be tried out in a manner that would be permissible in a physical store. You are required to notify us of the desired return within 14 business days of receiving the item, and we will initiate the return procedure resulting in a collection. The return shipping costs will fall onto you and will be deducted from your refund.

    In case of damage/warranty
    If an item is damaged, faulty, or incorrect when received we will resolve the issue by taking back said item and supplying a replacement. Please note that minor issues may be resolved by supplying replacement parts or alternative solutions acceptable to both parties. In these cases you will not be charged for any additional shipping costs.

    You are required to return the item in the same condition in which it was received, and notify us via email within 14 business days.
  • Vida XL
    Mary Kingsleystraat 1
    5928 SK Venlo
    The Netherlands

    VAT number: NL850643545B01