The seller is located at , United Kingdom

Detailed terms of sale
  • Free shipping throughout mainland UK.
  • Unless otherwise stated, orders will be despatched using DPD.
  • Product price and shipping including VAT.
  • The ASSA ABLOY Group ("We") are committed to protecting and respecting your privacy.

    This Policy (together with our general Terms and Conditions [INSERT LINK]) and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By using our site, you accept and consent to the practices described in our privacy policy.

    For the purpose of the Data Protection Act 1998 (the Act), the data controller is ASSA ABLOY Limited of [Portobello School Street, Willenhall, West Midlands, WW13 3PW].
  • Yale UK Product Returns Policy, Process & Warranty Information
    All products sold by Yale UK and other recognised retailers are covered by a standard 2 year warranty, unless British Standard which is 10 years.
    Yale UK will accept product returns and either replace the product or refund you under warranty when a valid proof of purchase has been provided and where:
    • The product is found to be faulty / defective by our Quality Assurance Department
    • The product is not fit of its intended use or purpose or doesn’t match its description or specification
    • If no Contact is made direct to Yale UK within the 2 year (10 year British Standard)
    • Refunds will only be made on cancelled orders if they are received back within 14 days of cancellation in a resalable condition.
    We will not offer repair, replacement or a refund if
    • The product has not been fitted and maintained as per the instructions
    • The product has been modified or damaged in any way, or subjected to unauthorised repairs
    • A valid receipt or adequate proof or purchase has NOT been provided

    We provide pre-paid labels for all returns upon request
  • Registered office -
    School Street
    West Midlands
    WV13 3PW

    VAT Number: GB765358105