What the seller has to say
« At Illuminated Mirrors, we make and sell high end illuminated bathroom mirrors, bathroom cabinets and Hollywood Vanity Mirrors. That’s what we do. That’s all we do and we love it. And that’s why we are experts in our field. »
Jamie Bell , Founder and Director
We offer FREE insured delivery to all orders anywhere in the mainland UK with tracking confirmation sent direct to you via email when the order leaves our warehouse (unless stated on product). However, for certain outlying areas, a delivery charge may apply. This includes delivery to the Channel Islands, Northern Ireland and Scottish Highlands and Islands.
Charges range from £6.99 for our mid-size products, to £45 for the largest mirrors and cabinets that we offer. We state (on each product page) the delivery service that is required for each of our products. This includes next day delivery, 48 hour delivery, and pallet delivery (for the largest mirrors and cabinets in our range). Our Delivery Estimation Tool can be used to calculate your shipping charges and simply requires you to enter the postcode that you would like to ship to, once you have added your desired mirror/ cabinet to basket
Illuminated Mirrors/ Powerful Vision Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. UK Compliant.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
We understand that sometimes on the internet you don't get quite the feel for a product as you do when you see it in the flesh so... If you are not entirely satisfied with your product for any reason, please contact us within 14 days, beginning on the day after you receive the goods.
To return products you must inform us in writing or in another durable medium. You will then be informed of the return procedure by e-mail.
If you are in possession of the goods you are under the duty to retain them and take reasonable care of them.
You must send the goods back to us in their original condition to our contact address at your own costs (unless we delivered the item to you in error or the item is damaged or defective) as soon as possible once you have cancelled the contract.
Kindly use the original packaging when sending the goods back and return the products with the proof of purchase. You are advised to retain proof of posting.
We reserve the right to make a charge not exceeding our direct costs of recovering the goods if you do not return them at your expense.
Please note: Once your mirror or cabinet is installed & fitted to the wall we cannot give you a full refund. So please check the product suits your requirements before you install. Returned products must be complete, unused and in 'as new' condition. It should be returned with the original box, packing and accessories.
We cannot cancel/refund your purchase when:
1) You return your product without proof of purchase
2) With out original complete packaging and parts
3) If you have installed the product we cannot give a full refund
Powerful Vision Ltd, Illuminated Mirrors, Bush House, 6 Quartermaster rd, WestburyTrading Estate, Westbury, Wiltshire, BA13 4JT, United Kingdom.