The seller is located at Evesham, United Kingdom

positive reviews
over the last 90 days

What the seller has to say

« Big brands, small prices »

Customer reviews (1002)
Profile Image Paul.C1733 1 reviews given 0 upvotes
Bought on 27/10/2020 Published on 31/10/2020

Very fast delivery, all packaged well and great quality product especially for the price. Highly recommend. Read more
Profile Image Basharat.K 2 reviews given 0 upvotes
Bought on 12/10/2020 Published on 31/10/2020

It was delivered on time Read more
Profile Image Ashley.C95 1 reviews given 0 upvotes
Bought on 28/10/2020 Published on 30/10/2020

Super fast delivery and the product was superb a very happy experience on all fronts! Read more
Profile Image Captain g s.R 3 reviews given 0 upvotes
Bought on 15/09/2020 Published on 30/10/2020

I ordered this at MANO MANO and paid them. Unknown to me they used a third party to supply. When I discovered defects with the door MANO MANo asked me to contact suppliers- PLUMB WORLD, who asked me to contact CORUM the manufacturers. I this had three parties to reckon with and exchange numerous emails with no end satisfaction. Finally CORUM refunded me the purchase price but I am now landed with a very heavy defective door which CORUM and the suppliers refuse to remove and take away. It cost me a lot of money to pay plumber to install it and will cost a further packet to remove and bin it- more then the price of the door. Till then am unable tom use the shower too. Read more
Profile Image Halling.K 1 reviews given 0 upvotes
Bought on 21/10/2020 Published on 30/10/2020

Service and Delivery exceptional. Excellent Delivery updates. Product as described, well packaged and Next Day FREE Delivery! 5 Star service. Read more
Profile Image Robinson.D14 1 reviews given 0 upvotes
Bought on 21/10/2020 Published on 30/10/2020

Superb communication from seller re acceptance of order and delivery Read more
Profile Image Leisa.P 4 reviews given 0 upvotes
Bought on 17/01/2020 Published on 30/10/2020

Great product Read more
Profile Image Jack.M188 1 reviews given 0 upvotes
Bought on 19/10/2020 Published on 29/10/2020

First Class Read more
Profile Image Godfrey.T 1 reviews given 0 upvotes
Bought on 20/10/2020 Published on 29/10/2020

Very quick delivery Read more
Profile Image Illa.V 2 reviews given 0 upvotes
Bought on 08/10/2020 Published on 29/10/2020

Again I didn’t read that it had plastic shower pipe. But as I’ve always seen the shower kit with metal hose, I assumed that would be the case with this. Apart from that and the way the taps turn on and off, I’m quite happy with the product. It looks good in my roll top bath. It was a replacement for the original fittings we had, when we put the bath in. Read more
Detailed terms of sale
  • Free delivery on all orders within UK mainland. Surcharge for outside the mainland (i.e. NI, Scottish Highlands & Islands. Next day delivery charged service – amount dependant on size and weight of the item
  • Grafton Group plc is incorporated in Ireland and subject to Irish company law. Its Units (shares) are listed on the London Stock Exchange and the UK Corporate Governance Code (“the Code”) sets out the standards for corporate governance to be applied by companies with a listing on the London Stock Exchange.
    The Board believes that the Company has, throughout the accounting period, complied with all relevant provisions set out in the Code.
  • I do not wish to keep my item - it is not faulty:

    If you change your mind about the product when you receive it, you can notify us any time within 30 days and return it for a full refund at your own cost. Please raise a return request within ManoMano. Any refunds will be made within 30 days of receiving your returned item. You are expected to cover the cost to return the item and your initial delivery charge will not be refunded.
    We will not be able to accept a return and issue a refund if:
    1) The item has been used
    2) The product is missing parts which it originally shipped with

    My item has developed a fault:

    Please contact by ManoMano messaging to arrange for the goods to be collected. We will require photographs showing the presumed faulty item and the issue you are experiencing.

    All returns are tested and if the item proves not to be faulty when tested then only the product value will be refunded. You will be charged the actual cost of the delivery and the collection.
    For large pallet deliveries please be aware that the costs will be considerably higher than you are charged for delivery.

    Checking goods for damage and notifying us:

    For small item deliveries that arrive with carriers please inspect the goods as soon as possible after the delivery to ensure they are as per your order. Any delay in reporting problems to us could affect your right to a refund.
    For bulky deliveries that arrive on pallets, you agree to check the goods for damage before signing the driver’s delivery note. If you do not check the goods and sign to confirm they were received in good condition the driver will not leave them and they will be returned to us.
    They will not accept delivery notes marked with the words unchecked or any other term designed to obviate the need to check the delivery before signing for it. If the driver refuses to wait while you check the goods, then you must refuse to accept the delivery and either call or email us with the details as soon as possible.

    If someone else is signing for the goods on your behalf you agree to advise them that the goods must be checked, and you accept full responsibility for any loss or damage if they sign on your behalf and fail to check. You agree to indemnify us in full for any losses we suffer as a result of you or your agent accepting goods and signing a delivery note without thoroughly checking the goods for damage.
  • Commercial Office
    Online Home Retail Ltd
    Units 2, 3 and 4 Millennium Court
    Enterprise Way
    WR11 1GS