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Pure Lifestyle Wonders

Detailed terms of sale

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The seller is located at New Malden, Surrey, United Kingdom

What the seller has to say

Founded in 2011, PureLifestyleWonders is more than just a company- it is a story of a passion for creating the best way of life for the contemporary individual. PureLifestyleWonders was initially focused on being an exclusive e-retailer for health products that give more comfort to the ailing patient. Over the years, the company has expanded and is now an established online retailer in a broad spectrum of lifestyle products ranging from home furniture to garden décor and health. PureLifestyleWonders prides itself on bringing customer satisfaction to the heart of its operations. It also collaborates with very renowned suppliers in the industry in order to bring the best products available to its cherished clientele.

Detailed terms of sale

Free delivery for products within mainland UK only. Additional Delivery charges will be applicable for outside mainland UK (British Islands, Channel Islands, Isle of Wight, Isle of Man, Scilly Isles, the North of Scotland and Scottish Highlands & Islands). Due to circumstances beyond our control, we're unfortunately now no longer able to deliver to residential addresses in Northern Ireland & Ireland

Purel-PureLifestyleWonders offers free delivery for any parcel dispatched within mainland UK. As soon as we receive your order, we will dispatch within one working day and you should be expecting your parcel within 2 working days. Charges would be apply for any parcels being delivered outside mainland UK and Europe. For any parcels delivered to Europe, delivery will be done within 5 to 7 working days. In the eventuality of any delay, we will kindly notify you.

Name: Venture E-Commerce Ltd Company reg number: 8652964

We are committed to protecting your privacy. All information gathered about you is used to process your order and to provide a more distinguished shopping experience. All personal information provided is controlled solely by PureLifestyleWonders. Once your order has been processed, we do not keep any of your bank details to avoid any misuse of your cards. We do not sell trade or rent any personal information to others and process any data according to the UK’s Data Protection legislation.Your personal data will only be used to provide the information, goods and services offered through our website to you, for billing and order fulfilment. If you sign up to our newsletter, we may use your e-mail address to send you information about our products and services.

If you change your mind
You have 30 days to change your mind. The return costs will be at your charge. You'll be refunded no more than 14 days after the seller has received your decision to withdraw. Please note the seller may withhold the refund until they've received the products or until they've received evidence that the products have been sent back, whichever is the earliest (unless the seller has offered to collect the goods.) Please return the products in their original packaging where possible.

How can I return a product?
It's easy: go to "My order" and click on "Return my product" to receive the return instructions.

Other return conditions
Return and Refund
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Return and refund policy are valid for up to 30 days only. No refund or return policy applicable after 30 days from receipt of the goods. In case the client has used the product within these 30 days, a refund of 25% will be applicable. In case the client has not used the product at all within these 30 days, only a carriage cost is incurred. Hyundai products will be returned to the Hyundai company.

If you change your mind:
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You have 30 days to change your mind. The return costs will be at your charge. You'll be refunded no more than 14 days after the seller has received your decision to withdraw. Please note the seller may withhold the refund until they've received the products or until they've received evidence that the products have been sent back, whichever is the earliest (unless the seller has offered to collect the goods.) Please note that goods must be returned in original packaging and of pristine condition to receive a refund. All parts and accessories must be returned along with the product.

Delivered Damaged
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In the unlikely event that goods arrive faulty or damaged, please inform us immediately so that we can replace them in part or whole in accordance with your statutory rights. Damaged or faulty goods must be reported to us within 24 hours of receipt of the goods.

Refusing delivery
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If you refuse to accept delivery of all or part of your order (where the products or packaging do not appear to be damaged or defective) you will be responsible for the postage charges. Any fees and charges incurred by Pure Lifestyle Wonders due to a package being refused will be deducted from your refund.

Delivery
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UK deliveries of the products are carried out by independent companies/carriers. Therefore, although we can offer a guidance and communication to these supplier/carriers, specific days and times are outside of our control and delays, although rare, are sometimes unavoidable.
Please note that your order may be delayed if the item is not in stock, but we will advise you should this be the case.
Goods will be sent to the address given by you in your order. In the event of a failed delivery due to the customer supplying incorrect delivery information or being unavailable to receive the delivery, any failed delivery charges incurred by us will be passed onto the customer.

Venture E-Commerce Ltd 59 Potters Grove, New Malden, Surrey, KT3 5DF, United Kingdom 020 3598 2689

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