DBL MAX Limited

Shipping Fees Delivery is FREE of charge to mainland United Kingdom addresses. Deliveries to the following locations may incur an additional surcharge: Scottish Highlands & Islands Northern Ireland Isle of Wight Isle of Man Channel Islands Republic of Ireland Other offshore or remote locations If a surcharge applies, we will contact the customer before dispatch to confirm any additional costs. Orders will only be processed once the customer has agreed to the surcharge.

Shipping Terms Orders placed before our daily cut-off time are typically dispatched the same working day. Orders placed after this time or during weekends and public holidays will be processed the next working day. We aim to deliver orders within 1–2 working days for mainland UK addresses. While most deliveries arrive the next working day, delivery times are estimates and may vary due to courier operations or unforeseen delays. Deliveries are made Monday to Friday. A signature may be required upon delivery. Customers must ensure that delivery details are accurate and that someone is available to receive the goods. Failed delivery attempts or incorrect address details may result in redelivery charges. If delivery cannot be completed due to access restrictions or missed delivery attempts, the courier may return the goods to us. Additional delivery charges may apply for re-dispatch. Customers should inspect goods upon arrival and report any damage or shortages within 48 hours via ManoMano messaging.

Taxes & Duties All listed prices include VAT where applicable. For orders delivered outside the United Kingdom, additional import duties, taxes, and customs fees may be charged by local authorities. These charges are the responsibility of the customer. Any customs delays are outside our control.

Security & Confidentiality DBL MAX Limited is committed to protecting customer privacy and personal data. All transactions are processed securely via the ManoMano platform. We do not have access to or store payment card details. Customer information is used solely for order fulfilment, delivery, and customer service purposes. We do not sell, share, or distribute personal data to third parties, except where necessary to complete delivery (e.g. courier services) or where required by law. All data is handled in accordance with UK GDPR and applicable data protection legislation.

If you change your mind
You have 14 days to change your mind. The return costs will be at your charge. You'll be refunded no more than 14 days after the seller has received your decision to withdraw. Please note the seller may withhold the refund until they've received the products or until they've received evidence that the products have been sent back, whichever is the earliest (unless the seller has offered to collect the goods.) Please return the products in their original packaging where possible.

How can I return a product?
It's easy: go to "My order" and click on "Return my product" to receive the return instructions.

Detailed Seller Information Business Name: DBL MAX Limited Registered Company: United Kingdom Company Registration Number: 14619286 VAT Number: GB443679759 Registered Address: 8 Martindale Road Birkenhead Merseyside United Kingdom Operational & Dispatch Centre: 8 Martindale Road Birkenhead Merseyside United Kingdom Customer Service Contact: Please contact us via the ManoMano messaging system for all enquiries to ensure fast and secure support. Business Activity: Wholesale and retail distribution of hardware, garden equipment, and home & outdoor products. Dispatch Location: United Kingdom Customer Support Hours: Monday – Friday, 9:00am – 5:00pm