Tools To Go

We offer free delivery on all orders shipped within the United Kingdom, excluding Scottish Islands and Northern Ireland.

Orders are dispatched using our priority service and are typically delivered within 2 working days. Working days exclude weekends and public holidays. Delivery times may vary during peak periods or due to unforeseen delays with the courier. We are not liable for delays caused by incorrect delivery information provided at checkout. If a parcel cannot be delivered and is returned to us, we will contact you to arrange redelivery.

All orders are inclusive of tax

We handle all customer information in a secure manner and take appropriate measures to protect your data from unauthorised access, loss, or misuse. Any personal details provided during an order are used solely for processing and fulfilling your purchase. We do not share customer information with third parties unless required to complete your order or when legally necessary. Customers are responsible for ensuring any account details or login information remain confidential. By placing an order, you agree that the information you provide is accurate and may be used to contact you regarding your purchase.

If you change your mind
You have 30 days to change your mind. The return costs will be at your charge. You'll be refunded no more than 14 days after the seller has received your decision to withdraw. Please note the seller may withhold the refund until they've received the products or until they've received evidence that the products have been sent back, whichever is the earliest (unless the seller has offered to collect the goods.) Please return the products in their original packaging where possible.

How can I return a product?
It's easy: go to "My order" and click on "Return my product" to receive the return instructions.

Tools-To-Go is a family-run business based in Nottingham, United Kingdom, specialising in quality tools and accessories. All products are stored, and dispatched directly from our UK facilities. Our customer service team is available to assist with enquiries regarding orders, product details, or after-sales support. You can contact us through the platform’s messaging system or via the details provided on our seller profile. We aim to respond to all messages promptly during normal business hours.