The seller is located at Northumberland, United Kingdom

What the seller has to say

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Detailed terms of sale
  • Standard Delivery is FREE to the UK Mainland from Monday to Friday. This is available for the UK mainland only and usually takes 2-3 working days from dispatch. Deliveries to Highlands & Islands, Northern Ireland, Isle of Man, Channel Islands and Ireland will have a surcharge applied (see below).

    Express 1 Working Day Delivery is £9.99. Choose Express Delivery BEFORE 11am. Choose Express Delivery BEFORE 11am if you’d like to have your item delivered to you within 1-2 working days. This is only available Monday to Friday - if you choose Express Delivery before 11am on Friday you should receive your item on Monday. If you choose Express Delivery after 10am on Friday you are more than likely to receive your item on Tuesday. This is only available to mainland UK postcodes only.

    This option is not available for Highlands & Islands, Northern Ireland, Isle of Man, Channel Islands or Ireland.

    If it's later than 11am, give us a call on 0800 988 1286 and we'll see what we can do. Delivery costs are calculated by volume and may vary according to the number of products ordered. Exact costs will be calculated during checkout.

    Saturday Delivery is £15 per item, and £5 for each subsequent item. Choose Saturday Delivery if you would like your item delivered on a Saturday. If you are ordering on Friday, make sure you order before 10am in order to guarantee Saturday delivery. This is only available for mainland UK postcodes. This option is not available for Highlands & Islands, Northern Ireland, Isle of Man, Channel Islands or Ireland. Delivery costs are calculated by volume and may vary according to the number of products ordered. Exact costs will be calculated during checkout.

    Scottish Highlands & Islands is £11 per item, and £7 for each subsequent item. There is a courier surcharge for Highlands & Islands postcodes due to the bulky nature of our items. This area is defined by the following postcodes IV(all), HS(all), KA27 to 28, KW(all), PA20 to 49, PA60 to 78, PH17 to 26, PH30 to 44, PH49 to 50 and ZE. Delivery costs are calculated by volume and may vary according to the number of products ordered. Exact costs will be calculated during checkout.
    Channel Islands, Northern Ireland, Isle of Scilly, and Isle of Man is £11 per item, and £7 for each subsequent item. There is a courier surcharge for deliveries to these areas due to the bulky nature of our items and an additional carriage cost to ship via sea/air. Delivery costs are calculated by volume and may vary according to the number of products ordered. Exact costs will be calculated during checkout. VAT is not charged on orders to the Channel Islands however a 20% admin fee is included in the price for orders to the Channel Islands.

    Ireland (Standard Delivery) is £11 per item. There is a courier surcharge for deliveries to Ireland both due to the bulky nature of our items and the additional carriage cost to ship via sea. Delivery costs are calculated by volume and may vary according to the number of products ordered. Exact costs will be calculated during checkout.
  • Free delivery is available on all orders.

    Packages will be sent using DPD or Hermes, dependent upon the size of the order, and delivery location.
  • In this Policy the following terms shall have the following meanings:
    “personal data” means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and
    “We/Us/Our” means BGRP Ltd, a limited company registered in England under company number 5423920, whose registered address is Baker Road, Nelson Park West, Cramlington NE23 1WQ UK.

    As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:

    1.0 The right to be informed about Our collection and use of personal data;
    1.1 The right of access to the personal data We hold about you (see section 2.0);
    1.2 The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 2.1);
    1.3 The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, but if you would like Us to delete it sooner, please contact Us using the details below in section 2.1
    1.4 The right to restrict (i.e. prevent) the processing of your personal data;
    1.5 The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
    1.6 The right to object to Us using your personal data for particular purposes; and
    1.7 Rights with respect to automated decision making and profiling.
    1.8 If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided below in section 2.1 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
    1.9 For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
    2.0 You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at [email protected], or using the contact details in section 2.1.
    2.1 If you have any questions about Our Site or this Privacy Policy, please contact Us by email at [email protected], by telephone on 01670 594139, or by post at Data Protection, BGRP Ltd, Baker Road, Nelson Park West, Cramlington NE23 1WQ. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 2.1, above).
  • We accept returns. From receipt, you have 30 days to let us know by email at [email protected] that you intend to return your bean bag to us in a new and unused condition.

    You are responsible for returning the item to us at your expense. Please ensure to take reasonable care of the goods so that they arrive with us in the same condition as they were delivered. Please let us know that you are returning your item by emailing our returns department at [email protected]
  • Unit 3 Easter Park, Nelson Park West, Cramlington, Northumberland, UK, NE23 1WQ