Safeguard Europe

The delivery costs vary depending on product category and size

Return address: Safeguard Europe Limited, Redkiln Close, Horsham, West Sussex RH13 5QL United Kingdom

Product price plus VAT

Privacy Policy Last Updated: 10/06/2026 1. Introduction This Privacy Policy explains how Safeguard Europe Ltd ("we", "us", "our") collects, uses, stores, and protects personal information when you purchase products from us through the ManoMano marketplace. We are committed to protecting your privacy and handling your personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the EU General Data Protection Regulation (GDPR), where applicable. 2. Data We Collect When you place an order through ManoMano, we may receive the following personal information from ManoMano: • Full name • Delivery address • Billing address (if applicable) • Email address • Telephone number • Order details and purchase history • Customer service communications • Any information you voluntarily provide in connection with your order We do not receive or store your payment card details. Payments are processed by ManoMano and its payment service providers. 3. How We Use Your Personal Data We use your personal information for the following purposes: • Processing and fulfilling your orders • Delivering purchased products • Providing customer support • Managing returns, refunds, and warranty claims • Communicating with you regarding your order • Complying with legal and regulatory obligations • Preventing fraud and ensuring marketplace security • Improving our products and services We will only process your personal data when we have a lawful basis to do so. 4. Sharing Your Information We may share your personal data with: • Shipping and logistics providers • Warehousing and fulfillment partners • IT and hosting service providers • Professional advisers (such as accountants, auditors, and legal advisers) • Regulatory authorities where required by law We do not sell, rent, or trade your personal information to third parties for marketing purposes. 5. Data Retention We retain personal data only for as long as necessary to: • Fulfill your order • Provide after-sales support • Comply with legal, accounting, and tax obligations • Resolve disputes and enforce our agreements Once no longer required, personal data will be securely deleted or anonymized. 6. International Transfers Where personal data is transferred outside the United Kingdom, European Economic Area (EEA), or your country of residence, we will ensure appropriate safeguards are in place to protect your information, as required by applicable law. 7. Data Security We implement appropriate technical and organizational measures designed to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure. However, no method of electronic transmission or storage can be guaranteed to be completely secure. 8. Your Rights Depending on your location and applicable law, you may have the right to: • Access your personal data • Correct inaccurate information • Request deletion of your personal data • Restrict or object to certain processing activities • Request data portability • Withdraw consent where processing is based on consent • Lodge a complaint with a supervisory authority To exercise these rights, please contact us using the details below. 9. Cookies and Tracking Transactions conducted through ManoMano are subject to ManoMano's own cookie and privacy practices. Any cookies used on our own website, if applicable, are governed by our separate website privacy and cookie policies. 10. Contact Information If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact: Safeguard Europe Ltd Address: Safeguard Europe Limited, Redkiln Close, Horsham, West Sussex RH13 5QL United Kingdom Email: info@safeguardeurope.com Phone: 01403 210204 11. Changes to This Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or operational needs. The latest version will always be available upon request or through the relevant sales platform.

If you change your mind, returns are free!
You have 30 days to change your mind. You'll be refunded no more than 14 days after the seller has received your decision to withdraw. Please note the seller may withhold the refund until they've received the products or until they've received evidence that the products have been sent back, whichever is the earliest (unless the seller has offered to collect the goods.) Please return the products in their original packaging where possible.

How can I return a product?
It's easy: go to "My order" and click on "Return my product" to receive the return instructions.

Safeguard Europe Ltd Address: Safeguard Europe Limited, Redkiln Close, Horsham, West Sussex RH13 5QL United Kingdom Email: info@safeguardeurope.com Phone: 01403 210204