The seller is located at Kent, United Kingdom

75%
positive reviews
over the last 90 days

What the seller has to say

« Toolbritannia is an online retail company and stockist of DIY and industrial tools with many years of experience. You will find leading brand of tools, construction equipment, fixings, safety and electrical products all under one roof. As well as a friendly and professional service, we also offer unbeatable wholesale prices for trade and DIY customers. »

Customer reviews (169)
Profile Image handymano.84786 1 reviews given 0 upvotes
Bought on 01/09/2020 Published on 25/09/2020

Delivery a week late and no communication I had to chase it up myself but when I got through it all flowed after talking to Jon. Read more
Profile Image martha-da1 2 reviews given 0 upvotes
Bought on 27/08/2020 Published on 24/09/2020

Perfect finish and coverage. Does what it says on the tin. I recommend this highly. Excellent product Read more
Profile Image darryl.ba 1 reviews given 0 upvotes
Bought on 23/08/2020 Published on 17/09/2020

Great, no problems. Read more
Profile Image Radu.C24 0 reviews given 0 upvotes
Bought on 24/08/2020 Published on 10/09/2020

The product has become defective and he refuses to return Read more
Profile Image Simon.T323 1 reviews given 0 upvotes
Bought on 20/08/2020 Published on 10/09/2020

Poor , I don’t write negative emails but this is not good at the moment , had to send an email to get an answer as to when my item would be delivered still not had a delivery date !!?? , very disappointed..... Mano Mano have been good to be fair .... Read more
Profile Image David.N612 4 reviews given 0 upvotes
Bought on 19/08/2020 Published on 07/09/2020

Ok as description Read more
Profile Image Tobias.R213 1 reviews given 0 upvotes
Bought on 14/07/2020 Published on 23/07/2020

Prompt delivery. Read more
Profile Image michael-fe43 1 reviews given 0 upvotes
Bought on 30/05/2018 Published on 22/07/2020

They were nor helpful, as told me to contact the manufacturer. As its never worked and they did not take responsibility Read more
Profile Image Amanda.B290 1 reviews given 0 upvotes
Bought on 29/06/2020 Published on 20/07/2020

Box was smashed up and unhappy with what i got for the money spent Read more
Profile Image Alec.A 2 reviews given 0 upvotes
Bought on 10/04/2017 Published on 18/07/2020

Very pleased with the product a fast service will use seller again Read more
Detailed terms of sale
  • Free standard shipping available for UK mainland orders above £150.

    Otherwise;

    UK Mainland: £5.95
    Highlands & Scottish Isles: £16.95
    Isle of Wight: £15.95
    Channel Islands & Man & Northern Ireland: £24.95


  • All orders are delivered using our vans or our special courier service. Deliveries are normally made on mondays to fridays unless special arrangements has been agreed. Your order will be dispatched within 2-3 working days of receipt (or sooner) using the service you have indicated.
    2 – 3 WORKING DAYS DELIVERY


    Next day delivery is available on all stock items ordered before 3:00pm (Monday – Thursday) irrespective of order value unless stated otherwise.
    Next Working Day Service is not available to UK offshore and Highlands.
    Next Working Day Service is not available on heavy items.
    HEAVY ITEM DELIVERY

    Some products have been classified as a heavy item and will incur extra shipping charge. Please allow 2-3 working days for delivery
    SPECIAL DELIVERY OPTIONS

    Saturday Deliveries - Please contact us for carriage cost.
    Export Deliveries - Please contact us for carriage cost
    RETURNS

    If, within 14 days, you wish to return an item for any reason the item must not have been used/opened and in resalable and working order, if this criteria is met the customer will be fully responsible for shipping the item/items back to us, this is to protect us from any form of collection fee we might experience and upon receipt of goods a refund will be issued should the item be in suitable condition.
    If, within 30 days, you wish to return a damaged/faulty (manufacturer fault or damaged in transit) item, we will be responsible for collecting the item or items from you and a replacement sent out to you.
    BACK ORDERS

    If your item is not in stock, we will back order for you. You will always be emailed with the expected delivery date and you will have the option to cancel your order if you would rather not wait. A refund would be made in this instance.
    TAX CHARGES

    For all orders placed for delivery within the UK or European Union, 20% VAT will be added. Orders placed for export outside of the EU can be supplied VAT free. Please contact us for details.
  • Product price including VAT
  • Protecting your privacy and the personal information you provide us is our top priority at Tool Britannia. For this reason, Tool Britannia do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent. we want our users to fully understand what information we collect, how we use this information, and the steps we take to protect your personal information. Please read this privacy policy to learn more about the policies and procedures we have put in place to achieve this goal. In addition, we want our users to feel comfortable that we take all necessary steps to protect their personal information.
    Toolbritannia do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

    Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store your username if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.
    We only collect personal information about users that we consider necessary for providing our services in an efficient, and user-friendly manner, including your name, address, phone number and email address.
    We do not store your credit card details as payments are done via a secured payment gateway using secure socket layer technology (SSL). We treat data as an asset that must be protected against loss and unauthorized access. We employ many different security techniques to protect such data from unauthorized access by users inside and outside the company.
    We reserve the right to make changes and any change will be communicated.
    If you have any questions regarding our privacy policy please contact us by e-mail at: support@toolbritannia.co.uk
  • If, within 14 days, you wish to return an item for any reason the item must not have been used/opened and in resalable and working order, if this criteria is met the customer will be fully responsible for shipping the item/items back to us, this is to protect us from any form of collection fee we might experience and upon receipt of goods a refund will be issued should the item be in suitable condition.
  • Melbury House,
    34 Southborough Road,
    Bromley, Kent, BR1 2EB

    Company number 08113160