The seller is located at , United Kingdom

86%
positive reviews
over the last 90 days
Customer reviews (871)
Profile Image Sandra.G225 3 reviews given 0 upvotes
Bought on 21/10/2020 Published on 19/11/2020

Side panel had pulled stitching. Notified company and the problem was solved within a few days. Very satisfied customer. Read more
Profile Image Tracy.C173 2 reviews given 0 upvotes
Bought on 29/10/2020 Published on 18/11/2020

Arrive really fast great product Read more
Profile Image Susan.S463 2 reviews given 0 upvotes
Bought on 20/09/2020 Published on 17/11/2020

Great response from customer service, dealt with my query within 2 weeks. Read more
Profile Image Keith.R16 1 reviews given 0 upvotes
Bought on 19/10/2020 Published on 16/11/2020

Great trolley. Delivered sooner than quoted and in perfect condition. Very pleased with purchase Read more
Profile Image Shannon.M69 1 reviews given 0 upvotes
Bought on 27/10/2020 Published on 12/11/2020

No issues with delivery. Had emails confirming when delivery would be and it was deliered on time. Read more
Profile Image Melissa.L254 1 reviews given 0 upvotes
Bought on 23/10/2020 Published on 10/11/2020

Very happy with seller Read more
Profile Image R.O 1 reviews given 0 upvotes
Bought on 28/10/2020 Published on 06/11/2020

The item was delivered damaged I contacted them immediately with photos a week later they still have not even replied. Not happy with their customer service Read more
Profile Image Tracey.G17 1 reviews given 0 upvotes
Bought on 15/10/2020 Published on 05/11/2020

Always happy with mano mano products and services Read more
Profile Image Emily.C176 2 reviews given 0 upvotes
Bought on 18/10/2020 Published on 02/11/2020

Excellent service and delivery Read more
Profile Image Patricia.T202 2 reviews given 0 upvotes
Bought on 10/10/2019 Published on 28/10/2020

I can’t really answer to quick response as I couldn’t find my receipt or email as proof of purchase Read more
Detailed terms of sale
  • We offer FREE standard delivery (3-5 working days), exclusions apply. All items will be dispatched within 48 hours of placing an order. To guarantee Next Day delivery (at an additional cost) please ensure your order is placed before 1pm. Please note that ALL orders placed on a Friday on a Next Day delivery service will not be delivered until the following Monday.
    Surcharges listed below apply to Scottish Highlands, Northern Ireland, Isle of Man, Isle of Wight, Channel Islands and postcodes: DD, PA, PH, AB, KY, IV, KA, KW, ZE
    • Items up to 2kg – Free to ALL UK
    • Items over 2kg – 30kg – £4.99 (Channel Islands – £14.99)
    • Items over 30kg – £69.99 (Channel Islands – £149.99)
  • You can cancel your contract or return your goods at any time up to 30 days after the date of receipt of goods. To do this, please e-mail us or write to us.
    You do not have to give any reason for cancellation. However, a brief explanation will help us to improve the service we offer to customers in the future.
    If you cancel, you must return the goods to us at your own expense. (Or we can arrange collection at cost depending on size of item, location and shipping carrier) You must ensure that the goods are packaged adequately to protect against damage.
    If you fail to return the goods, we will collect them, and we will charge you the direct cost of collection. If you fail to take reasonable care of the goods before they are returned to us, and this results in damage or deterioration, we will charge you for the reduction in value.
    This cancellation policy does not affect your legal rights — for example, if goods are faulty or mis-described.
    On cancellation of your contract we will refund you within 30 days.
    COLOURS – We have made every effort to display the colours of our products that appear on images as accurately as possible. However, as computer monitors vary, we cannot guarantee that your monitor’s display of any colour will be completely accurate.
    BRANDING – We have made every effort to display the Logo on our products that appear on product images as accurately as possible. However, the logo position and style may vary from image to product.
    Occasionally, an error may occur and goods may be either incorrectly priced or described in which case we will not be obliged to supply the goods at the incorrect price or in accordance with the incorrect description or at all. We reserve the right to correct any errors from time to time. We will (at our discretion) either cancel your order and refund the price you have paid or use reasonable endeavours to contact you and ask you whether you wish to continue with the order at the correct price or correct description. If we are unable to contact you or you do not wish to continue with the order at the correct price or correct description, we will cancel your order and refund the price you have paid.
    FAULTY GOODS
    If there is a problem with the goods, please contact us sales@buydirect4u.co.uk. Outlining order number / reference and a brief description of the problem. We will deal with the matter in accordance with your legal rights.
    Many of our products carry 12 month warranties in addition to your consumer statutory rights. We supply many spare parts or offer alternative solutions if a problem occurs.