The seller is located at , United Kingdom

87%
positive reviews
over the last 90 days
Customer reviews (846)
Profile Image hanna-si 2 reviews given 0 upvotes
Bought on 31/12/2017 Published on 14/07/2020

Fantastic Read more
Profile Image Deborah.C343 2 reviews given 1 upvotes
Bought on 02/07/2020 Published on 13/07/2020

Fabulous Read more
Profile Image Rosemary.S37 1 reviews given 0 upvotes
Bought on 30/06/2020 Published on 13/07/2020

Prompt delivery Product as described Read more
Profile Image Roz.M 3 reviews given 0 upvotes
Bought on 22/06/2020 Published on 11/07/2020

Fast, efficient service. Read more
Profile Image Malcolm.D41 2 reviews given 0 upvotes
Bought on 25/06/2020 Published on 11/07/2020

Very satisfied Read more
Profile Image Daniel.B8307 3 reviews given 1 upvotes
Bought on 02/07/2020 Published on 10/07/2020

Delivered before estimated date Read more
Profile Image Clara.J 5 reviews given 0 upvotes
Bought on 28/06/2020 Published on 10/07/2020

Couldn’t have asked for a better or even quicker service! Read more
Profile Image Rebecca.A135 2 reviews given 0 upvotes
Bought on 21/06/2020 Published on 08/07/2020

The order came over a week before the delivery date I was told so I wasn't in for it. Realised I didn't need it once received as the chair I ordered already came with a cover, so I contacted them in hopes to return it unopened. However I am having a battle to get a return as they have still not replied to my email in almost two weeks to let me know where to return it. Awful customer service Read more
Profile Image Jennifer.B1416 2 reviews given 0 upvotes
Bought on 21/06/2020 Published on 08/07/2020

Very satisfied with the seller and delivery service ? Read more
Profile Image Kelli.S 2 reviews given 0 upvotes
Bought on 16/06/2020 Published on 08/07/2020

quick delivery came before the date which was a bonus and very happy with the cover. Read more
Detailed terms of sale
  • We offer FREE standard delivery (3-5 working days), exclusions apply. All items will be dispatched within 48 hours of placing an order. To guarantee Next Day delivery (at an additional cost) please ensure your order is placed before 1pm. Please note that ALL orders placed on a Friday on a Next Day delivery service will not be delivered until the following Monday.
    Surcharges listed below apply to Scottish Highlands, Northern Ireland, Isle of Man, Isle of Wight, Channel Islands and postcodes: DD, PA, PH, AB, KY, IV, KA, KW, ZE
    • Items up to 2kg – Free to ALL UK
    • Items over 2kg – 30kg – £4.99 (Channel Islands – £14.99)
    • Items over 30kg – £69.99 (Channel Islands – £149.99)
  • You can cancel your contract or return your goods at any time up to 30 days after the date of receipt of goods. To do this, please e-mail us or write to us.
    You do not have to give any reason for cancellation. However, a brief explanation will help us to improve the service we offer to customers in the future.
    If you cancel, you must return the goods to us at your own expense. (Or we can arrange collection at cost depending on size of item, location and shipping carrier) You must ensure that the goods are packaged adequately to protect against damage.
    If you fail to return the goods, we will collect them, and we will charge you the direct cost of collection. If you fail to take reasonable care of the goods before they are returned to us, and this results in damage or deterioration, we will charge you for the reduction in value.
    This cancellation policy does not affect your legal rights — for example, if goods are faulty or mis-described.
    On cancellation of your contract we will refund you within 30 days.
    COLOURS – We have made every effort to display the colours of our products that appear on images as accurately as possible. However, as computer monitors vary, we cannot guarantee that your monitor’s display of any colour will be completely accurate.
    BRANDING – We have made every effort to display the Logo on our products that appear on product images as accurately as possible. However, the logo position and style may vary from image to product.
    Occasionally, an error may occur and goods may be either incorrectly priced or described in which case we will not be obliged to supply the goods at the incorrect price or in accordance with the incorrect description or at all. We reserve the right to correct any errors from time to time. We will (at our discretion) either cancel your order and refund the price you have paid or use reasonable endeavours to contact you and ask you whether you wish to continue with the order at the correct price or correct description. If we are unable to contact you or you do not wish to continue with the order at the correct price or correct description, we will cancel your order and refund the price you have paid.
    FAULTY GOODS
    If there is a problem with the goods, please contact us sales@buydirect4u.co.uk. Outlining order number / reference and a brief description of the problem. We will deal with the matter in accordance with your legal rights.
    Many of our products carry 12 month warranties in addition to your consumer statutory rights. We supply many spare parts or offer alternative solutions if a problem occurs.