The largest choice of DIY products

The seller is located at Hailsham, United Kingdom

95%
positive reviews

What the seller has to say

« Power Discount has the ability, flexibility and commitment to service all sectors of the electrical supplies marketplace. Our company is committed to maintaining a comprehensive stock profile from leading electrical supplies manufacturers in the UK and Europe. <br>Our Distribution Centres, which are located in the East Midlands and Hampshire, provide a daily delivery service to a wide area via its fleet of nine vehicles. We use only the most reliable carriers for all other delivery areas. </p> <p>We recognise all of our customers are individual and the needs of an industrial and commercial contractor can differ greatly from the needs of a domestic installer. Above all, Power Discount strives to ensure competitive price offerings to our customers. »

Luke, Web Manager

Customer reviews (129)
Profile Image Vicky.H10 2 reviews given 0 upvotes
Bought on 18/07/2019 Published on 13/03/2019

No issues. Read more
Profile Image Kenneth.B8 1 reviews given 0 upvotes
Bought on 18/07/2019 Published on 08/03/2019

No problems with delivery, received it when expected. Read more
Profile Image Patricia.B343 2 reviews given 0 upvotes
Bought on 18/07/2019 Published on 04/03/2019

Very pleased with the seller. Read more
Profile Image Derek.W12 1 reviews given 0 upvotes
Bought on 18/07/2019 Published on 30/12/2018

Profile Image gary-sa4 2 reviews given 0 upvotes
Bought on 18/07/2019 Published on 07/06/2018

Excellent service, delivery well before due date, products as described. Read more
Profile Image alyson-li 1 reviews given 0 upvotes
Bought on 18/07/2019 Published on 10/05/2018

I raised a concern and the seller responded immediately. Read more
Profile Image pete-da2 1 reviews given 0 upvotes
Bought on 18/07/2019 Published on 03/05/2018

Great service. Thank you. Read more
Profile Image brian-go5 2 reviews given 0 upvotes
Bought on 18/07/2019 Published on 04/04/2018

Perfect! I will shop here again. Read more
Profile Image malcolm-pe2 2 reviews given 0 upvotes
Bought on 18/07/2019 Published on 03/04/2018

Did not need to contact the seller Read more
Profile Image michael-ha90 1 reviews given 0 upvotes
Bought on 18/07/2019 Published on 20/03/2018

No comunication Read more
Detailed terms of sale
  • Standard UK Mainland Delivery

    Under £150:

    For delivery to Mainland UK, there is the option of Standard Delivery or Next Day Delivery. Standard delivery is Royal Mail 2nd Class and carries a £3.75 inc VAT charge. Next Day Delivery is for those wanting a quick delivery, and the charge is £6.25 inc VAT. We do ask that you supply a telephone number if you choose this option, which will be passed onto the carrier.
    Please note, for certain areas of the UK there is sometimes a surcharge from couriers for Next Day Delivery. We will contact you as soon as possible if this occurs to discuss the options.

    Please note that any order placed after mid-day may not get processed until the following working day, and orders placed using Worldpay may also be delayed whilst waiting for payment to clear.

    Over £150:
    Delivery is free, and a Next Working Day Carrier will automatically be used. Next day AM deliveries are still chargable. Please supply a telephone number for the carrier.


    Scottish Highlands

    Under £150:
    Postcodes: IV, HS, KA27-28, KW, PA20-49, PA60-78, PH17-26, PH30-44, PH49-50, ZE. Carrier takes about 2 days, with a minimum charge of £15.00. Please supply a telephone number for the carrier.

    Over £150:
    Delivery is individually quoted for orders over £150, depending on the size and weight of your order and takes about 2 days. Please supply a telephone number for the carrier.
    Delivery for storage heaters normally incurs an additional charge of £40 due to the need to delivery them via pallet delivery services.


    Scottish Islands

    Please contact us first for a quote before placing your order, thank you.


    Northern Ireland, Isle of Man and Scilly Isles

    Postcodes: BT, IM, TR21-25. Carrier takes about 3 days, with a charge of £15.00. Delivery is still £15.00 for orders over £150. Please supply a telephone number for the carrier.

    Channel Islands

    Postcodes JE AND GY. Carrier takes 2 - 3 days, with a charge of £15.00. Delivery is still £15.00 for orders over £150. Please supply a telephone number for the carrier.
  • To ensure a Next Day delivery, orders must be placed before mid-day using Paypal, as this is an instant payment method. We operate from Monday to Friday, and orders placed Friday afternoon will be processed the following Monday. Orders dispatched on Friday via Next day delivery will be delivered the next working day (Monday) unless you contact us first and we can arrange a Saturday delivery for a surchage.

    All standard orders to the UK Mainland carry a £3.75 (inc VAT) delivery charge, and are typically despatched the same day - excluding Saturday and Sunday - and usually arrive 2 - 5 days after despatch.

    Orders received after mid-day will be processed the following day (excluding Saturdays and Sundays), and we aim to despatch all orders within 1 working day.

    Orders are sent out using Royal Mail, although we use carriers for certain bulkier items, and to certain delivery destinations. You should receive your items 3 - 6 days after ordering.

    Please be aware that we reserve the right to request additional postage in the rare event that the weight and destination of the order far exceeds expected delivery costs. We may also cancel an order if the additional cost cannot be met, or if the buyer requests cancellation.

    We use Paypal and Worldpay as forms of payment, and where Paypal is instant payment, Worldpay requires up to 24 hours for payment to clear. We do not usually send items out before payment has cleared.

    For any problems or issues regarding delivery, please use our contact form and we will endeavour to rectify the problem.

    Please see the specific delivery details below:

    Storage Heaters:

    Storage heaters are delivered by pallet due to the heavy weight of the accompanying bricks. Please make sure that you supply a phone number so that we and the pallet delivery company can call you to ensure that you are in to receive the item. Delivery can be between 2-4 working days and we will confirm with you which day it will be delievered.
    There will be a surchage for rearranging orders that were unable to be delivered and items will not be dispatched without prior contact between ourselves and the customer.

    Outlying areas (such as the Scottish highlands and islands) may carry an additional charge for delivery. Please contact us first if you are unsure if you fall into these areas.
    Scottish Highlands is normally an additional £40 for storage heaters.

    Standard UK Mainland Delivery

    Please note; failure to supply the correct delivery option will result in delay to your order. To ensure deliveries are not held up unnecessarily, please choose the correct delivery zone for the area in which the item is being delivered to, thank you.

    Please also be aware that, although every attempt is made to ensure deliveries get despatched as soon as possible, orders placed after mid-day may not be processed until the following day, and on occasion, short delays can be experienced whilst waiting for payment to clear, or for weekends where we do not operate.

    Although the delivery methods we use usually result in very fast transit times (often within 2 days), on occasion items go missing in the post which is out of our control, and we will do all we can to rectify problems where we can.

    Every effort is made to ensure items are in stock, but please understand that vary rarely an item is out of stock and requires ordering from the manufacturer. In this instance there may be a slight delay, but we will use the fastest delivery methods to avoid any further delays. If you have an urgent requirement, please check stock before ordering.

    Please be assured that any problems that arise are always dealt with in a timely and professional manner.
  • Privacy Policy

    This privacy policy sets out how Power Discount uses and protects any information that you give Power Discount LLP when you use this website.

    Power Discount LLP is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

    Power Discount LLP may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

    What we collect

    We may collect the following information:

    Name and payment details
    Contact information including email address
    Demographic information such as postcode, preferences and interests
    Other information relevant to customer surveys and/or offers
    What we do with the information we gather

    We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

    To process your order and obtain payment
    Internal record keeping
    We may use the information to improve our products and services
    We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided
    From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests
    Security

    We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

    How we use cookies

    A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

    We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

    Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

    You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

    Links to other websites

    Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

    Controlling your personal information

    You may choose to restrict the collection or use of your personal information in the following ways:

    Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
    If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us
    We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

    You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to us.

    If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.
  • Returns Policy

    At Power Discount we want to make sure you have the right product, quickly and at the right price. However we know sometimes mistakes happen or items can be faulty so we want to ensure that we make things as easy as possible for you to return items to us.

    Policy Summary

    All returns are FREE using either Royal Mail freepost system (or for larger items, a prepaid courier label)
    You can return anything to us for any reason, even if you just didn't like it. Items can be opened but must be resalable.
    You can return things to us up to 14 days after delivery.
    If you opt for a replacement, one will be sent out as soon as possible.
    If you opt for a refund, a full refund including your postage will be issued as soon as possible.


    Policy Details

    We have opted for a free returns service for all customers no matter what your reason for return. If the item is faulty, damaged, sent incorrectly or just not what you want anymore then you can return it to us using the Royal Mail freepost returns address that you will be given immediately after filling in our returns form.

    This policy refers to items bought from our website - if you made the purchase through another channel then we must follow their returns procedures.

    If you want to return an item after changing your mind, that is completely fine, the only stipulation that we have to make is that if you open the item, please ensure it is repackaged as new and that it can be resold (after inspection) once we receive it back. Unfortunately, items that are in sealed plastic blister packs can't be returned unless faulty.

    If you change your mind, let us know within 14 days. If an item is faulty then we can replace it for you any time within the manufacturers warranty period. Different manufacturers have different warranty periods, if you can't find the warranty period on any documentation let us know and we will find out for you. You can contact us through your account.

    Please send back as much information as possible to ensure that we can process your return request as quickly as possible. We aim to process all returns within 7 days of receiving the item back at our depot.

    If you have any questions, please contact us.