The seller is located at , United Kingdom

86%
positive reviews

What the seller has to say

« Heating your home for less »

Customer reviews (7)
Profile Image Joanna.M18 3 reviews given 0 upvotes
Bought on 28/04/2020 Published on 15/05/2020

Prompt delivery and no damage. Read more
Profile Image Tim.H187 1 reviews given 0 upvotes
Bought on 20/04/2020 Published on 07/05/2020

Great service, would buy again from this supplier Read more
Profile Image John.H571 1 reviews given 0 upvotes
Bought on 17/04/2020 Published on 28/04/2020

Very satisfied Read more
Profile Image david-ag10 1 reviews given 0 upvotes
Bought on 01/03/2020 Published on 17/03/2020

Very happy with this seller. Quality product at a great price delivered fast. Cant ask for more! Read more
Profile Image Deb.M 1 reviews given 0 upvotes
Bought on 16/04/2019 Published on 16/05/2019

Unhappy with seller. My contract is with them not their supplier. Heater not fit for the purposes I bought it for. Read more
Seller's reply
Hello, Thank you for leaving a review. After discussing this with you, we believe your issue is with Mano Mano and not Heater Shop and unfortunately this review goes against us as a supplier rather than Mano Mano themselves. We hope all will be resolved for you soon.
Profile Image Michael.B563 3 reviews given 0 upvotes
Bought on 24/11/2018 Published on 26/12/2018

very happywith the product Read more
Profile Image David.L912 1 reviews given 0 upvotes
Bought on 19/11/2018 Published on 29/11/2018

Prompt delivery Read more
  • 1
Detailed terms of sale
  • We offer free next day delivery as standard on our deliveries to England, Scotland & Wales (unless otherwise stated below). Our shopping basket defaults to United Kingdom delivery. If you require an alternative shipping location simply change the delivery option as required. The shipping cost will be automatically calculated to reflect the weight and location of your consignment.

    Please note that due to courier limitations we are unable to offer a free next day delivery service for the whole of the United Kingdom. You may find these exceptions below.

    Scottish Highlands & Islands
    Other Areas
  • We offer free next day delivery as standard on our deliveries to England, Scotland & Wales (unless otherwise stated below). Our shopping basket defaults to United Kingdom delivery. If you require an alternative shipping location simply change the delivery option as required. The shipping cost will be automatically calculated to reflect the weight and location of your consignment.

    Please note that due to courier limitations we are unable to offer a free next day delivery service for the whole of the United Kingdom. You may find these exceptions below.

    Scottish Highlands & Islands
    Other Areas
  • When purchasing online your credit card details are handled with great care and attention to your security. To mitigate against malicious breaches of security we simply do not store credit card information in our systems and we openly publicise this fact to de-emphasize ourselves as a potential target. Any credit card information entered through our systems is processed and immediately discarded. As a result any repeat purchases you may wish to place with us will require re-entry of your credit card details.

    Any sensitive information we do store, such as your billing address, is encrypted with powerful industry standard algorithms before they are stored in our database leaving you safe in the knowledge that your details are secure.
  • Returns/Cancellation Procedure

    Goods which prove unsuitable may be returned for refund, credit note or exchange if they are returned to us within 14 days of receipt, or faulty/damaged Goods must be returned within 30 days of receipt. Subject to the following conditions:

    • Items are returned carriage paid.
    • Items must be in a re-saleable condition, dismantled where appropriate, unmarked and in original packaging.
    • Items must be returned unused in their original condition, in the complete original undamaged packaging (we reserve the right to levy a charge to replace damaged, missing or defaced packaging).
    • Any item has been returned for any reason other than a product fault or a mistake we have made, you will be refunded the cost of the Goods but we will not refund the original postal cost incur by the Seller or the postal charge for returning the product to us. This does not affect your statuary rights.
    • Items may also be subject to a restocking fee as issued by each supplier.
    • We cannot accept returns on any items, which have been specially manufactured or ordered for you.
    • You must get returns authorisation from us by contacting us and receiving a unique returns number before returning the Goods.
    • We cannot accept responsibility for undelivered returned parcels, please obtain proof of posting and adequate insurance for loss or damage.
    • We are not responsible for any labour charges incurred during fitment or removal of allegedly faulty (or incorrectly supplied) parts.

    If any item supplied develops a fault within its warranty period from date of receipt you must inform us before returning the item and we will inform you of the returns procedure.
    Your money will be refunded within 14 days of the receipt of the returned Goods.
  • Heater Shop is a trading division of Edison House Trading Ltd.

    Registered in England and Wales. Company No: 09523259. VAT No: 215849492.
    Edison House, Edison Close, Ransomes Europark, Ipswich, Suffolk, IP3 9GU, United Kingdom.