The seller is located at Croydon, United Kingdom

What the seller has to say

« Top quality specialist products for landscaping and structural waterproofing with Triple Guarantee: QUALITY – superior products made from the best quality injection moulded raw materials - we have not had a product failure in 20 years QUANTITY – exact estimates and technical support from our knowledgeable team DELIVERY – delivery within 2 days on all orders before 2pm. Solutions for rooftop living. »

Julian Thurbin, Director

Customer reviews (1)
Profile Image Ian.F25 1 reviews given 0 upvotes
Bought on 08/04/2019 Published on 18/04/2019

Easy to deal with and did what they said Read more
  • 1
Detailed terms of sale
  • £15.00 plus VAT for all orders under £250.00
  • 1-2 days
  • Who we are
    Wallbarn Ltd (‘we’ or ‘us’) are a ‘data controller’ for the purposes of the Data Protection Act 2018, (ie we are responsible for, and control the processing of, your personal information).

    Information we collect
    a) Personal information you provide to us
    We collect the following personal information that you provide to us:

    name
    email address
    mail address
    phone number
    IP address
    Some examples of when we collect this information include:

    when signing up to newsletters
    when using chat facility
    when emailing
    when registering to receive CAD images
    when arranging delivery of Wallbarn products
    b) Personal information provided by third parties
    We may receive information about you from other sources. This information may include:

    credit information
    We will add this information to the information we hold about you for the following purposes:

    to check for credit worthiness
    c) Personal information you provide about third parties
    If you give us information about another person, you confirm that the other person has appointed you to act on their behalf and agreed that you:

    shall consent on their behalf to the processing of their personal data
    shall receive any data protection notices on their behalf
    shall consent on their behalf to the transfer of their personal data abroad
    d) Monitoring and recording communications
    We may monitor communications such as emails and telephone calls for the following purposes:

    quality and training
    e) Cookies and similar technologies
    A cookie is a small text file which is placed onto your computer or electronic device when you access our website. Similar technologies include web beacons, action tags, local shared objects (‘flash cookies’) and single-pixel gifs. Such technologies can be used to track users’ actions and activities, and to store information about them. We use these cookies and/or similar technologies on this website.

    For example, we may use cookies to monitor and/or collect the following information:

    traffic data
    browsing data
    web statistics
    This information helps us to build a profile of our users. Some of this information may be aggregated or statistical, which means that we will not be able to identify you individually.

    You can set your browser not to accept cookies and the websites below tell you how to remove cookies from your browser. However, some of our website features may not function as a result.

    For further information on our use of cookies, please see our Website cookie policy.

    For further information on cookies generally visit www.aboutcookies.org or www.allaboutcookies.org.

    How we use the information we collect
    We collect information about our users for the following purposes:

    statistical analysis
    to help administer accounts, services and products we offer
    to help detect fraud or loss
    to contact you with information about services and products if you have opted in and consented to receive information from us
    Who your information may be shared with
    We may share your information with:

    Law enforcement agencies in connection with any investigation to help prevent unlawful activity

    Marketing
    We would like to send you information about products, services, offers, competitions and our business which may be of interest to you. Such information could be sent by post, email, telephone, text message or automated call.

    We will ask whether you would like us to send you marketing messages on the first occasion that you provide any relevant contact information (i.e. on purchase, signing up to a newsletter, entering a competition etc). If you do opt in to receive such marketing from us you can opt out at any time (see ‘What rights do you have?’ below for further information). If you have any queries about how to opt out, or if you are receiving messages you do not want you can contact us using the details provided below.

    Registered Users
    In order to access some of the services provided on this website, you may be asked to become a registered user. You must complete registration by providing certain information as set out on our membership/registration page.

    You agree to ensure that your registration details are true and accurate at all times and you undertake to update your registration details from time to time when they change.

    On registration, we provide you with a password. On registration you agree to use any information or data on our website for your own purposes only and not to forward any information or data to any third parties or give passwords to any third parties. We reserve the right to terminate your registration at any time if you breach these terms and conditions.

    Keeping your information secure
    We will use technological and organisation measures to keep your information secure. These measures may include the following examples:

    all data is stored on secure servers
    However, while we will use all reasonable efforts to secure your personal data, in using the site you acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data that are transferred from you or to you via the internet. If you have any particular concerns about your information, please contact us using the details below.

    What rights do you have?
    Right to request a copy of your information

    You can request a copy of your information which we hold (this is known as a subject access request). If you would like a copy of some or it, please:

    email, call or write to us (using the contact details below)
    let us have proof of your identity and address (a copy of your driving licence or passport and a recent utility or credit card bill), and
    let us know the information you want a copy of, including any account or reference numbers, if you have them
    We may ask you to pay a fee before sending this information to you.

    Right to correct any mistakes in your information

    You can require us to correct any mistakes in your information which we hold free of charge. If you would like to do this, please:

    contact us using the contact details below
    let us have enough information to identify you (eg account number, user name, registration details), and
    let us know the information that is incorrect and what it should be replaced with
    Right to ask us to stop contacting you with direct marketing

    You can ask us to stop contacting you for direct marketing purposes. If you would like to do this, please:
    email, call or write to us (using the contact details below)
    let us know what method of contact you are not happy with if you are unhappy with certain ways of contacting you only (for example, you may be happy for us to contact you by email but not by telephone)
    From time to time we may also have other methods to unsubscribe from any direct marketing including for example, unsubscribe buttons or web links. If such are offered, please note that there may be some period after selecting to unsubscribe in which marketing may still be received while your request is being processed.

    Changes to the privacy policy
    We may change this privacy policy from time to time. You should check this policy occasionally to ensure you are aware of the most recent version that will apply each time you access this website.

    Contacting us
    If you have any questions about this policy or the information we hold about you, please contact us by:

    e-mail: info@wallbarn.com

    post: Wallbarn Ltd, Unit 16, Capital Business Centre, 22 Carlton Road, South Croydon. CR2 0BS

    telephone: 0208 916 2222

    Calls will be answered at the following times: Monday to Friday 08.30 to 17.00 hrs

    We may record calls for quality and training purposes.

  • RETURNS & REFUNDS POLICY:
    Returns and refunds for products supplied by Wallbarn Ltd will only be considered where the products are unused and undamaged and where the packaging and boxes are not damaged in any way.
    Where the products are unused and undamaged any refund will be subject to a restocking fee of 25% of the value of the products.
    Refunds will be calculated and confirmed only after inspection of the goods. The cost of collection will be charged to the customer.
    REFUNDS WILL NOT BE GIVEN ON ANY PRODUCTS MORE THAN THREE MONTHS AFTER DELIVERY DATE.
    REFUNDS ARE ENTIRELY AT THE DISCRETION OF WALLBARN LTD
  • Wallbarn Ltd
    3 Hagley Court North
    The Waterfront
    Dudley
    DY5 1XF