The seller is located at Stockport, United Kingdom
What the seller has to say
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Customer reviews (19)
Detailed terms of sale
Free UK Mainland Delivery. Excluding Northern Scotland, and all UK islands and Northern Ireland.
What we collect
We may collect the following information:
contact information including email address
demographic information such as postcode, preferences and interests
other information relevant to customer surveys and/or offers
For the exhaustive list of cookies we collect see the List of cookies we collect section.
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
Internal record keeping.
We may use the information to improve our products and services.
We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at firstname.lastname@example.org
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Store More Garden Buildings Limited Edward Merton House, Park Gate Close, Bredbury Park Way, Stockport SK6 2SZ.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
Our returns, refunds and cancellations policy
We can raise an instruction to collect only from the person or business who placed the original order.
Returns are only accepted if:
- The item is faulty; or
- The customer has a change of mind, or has inspected the delivery and decided to request collection. In this instance, the product must remain in the original packaging and no attempt to assemble has been made. (Deduction for collection will usually be requested.)
The procedure for returns will be as follows:
When the customer contacts us, the reason for the requested return will be obtained. If there is a valid reason for dissatisfaction, e.g. parts missing or damage to the item, we will initially request acceptance of replacement parts.
If a customer is having problems with building the product, every assistance will be offered at this point to facilitate completion.
If return is insisted upon, the customer must be aware of the following:
We cannot accept the return of goods if an attempt has been made to build the item. If the unit is not in its original packaging, has not been kept dry or has not been kept in a fit condition for transport, we may not collect. (These conditions are on a yellow sticker placed on the outside of every box.)
If information is given to justify collection, and the driver arrives to find that, in fact, the shed shows signs of assembly, or is unsuitable for transport, he may refuse to collect.
If after opening the packaging, the reason for return is merely ‘change of mind’, providing the above conditions are met, we will collect the item, but a charge for outward and return freight will be made plus a contribution to the re-packaging costs.
Return carriage charges will only be waived if the product is proved to be faulty.
If, having inspected the contents of a package, a customer discovers missing/damaged parts and requests replacement of the said parts, once the parts have been delivered and accepted, from that point the product will be deemed to be in perfect condition.
ALL RETURNS ARE SUBJECT TO INSPECTION AFTER RETURN TO THE WAREHOUSE.
The purpose of the inspection is to restore the product to a perfect condition, fit for re-sale.
If a return is made for faulty goods, which upon inspection by the warehouse are proved not to be faulty, the customer may incur charges for the collection and repackaging of the goods.
If upon inspection by the warehouse, it is discovered that an attempt has been made to build any returned items and it is deemed not to be faulty, the customer may incur charges for any or all of the following, collection, damages and repackaging.
If the item is in such a condition that it has to be scrapped, we will inform the customer and seek instructions on disposal. (In this case, no credit will be issued.)
We will advise of any charges after inspection. These charges will be deducted before any credit is issued.
Products can be returned within 30 days. When a product is returned, we will process the refund (less any collection charges) as soon as possible and, in any case, within 30 days of the collection.
When return of a product to us is arranged for any reason, having inspected the returned product we will notify the customer of the proposed refund via e-mail within a reasonable period of time.
Returned faulty products will be refunded in full, without deduction of collection charges.
In the event of requested cancellation of order before an order has been processed and/or despatched, there will usually be no charge applicable. As Store More Garden Buildings Ltd. carries only limited stock of Biohort shed products, individual orders placed will usually be ordered specially from the manufacturers. In the event that cancellation is requested after the goods have been despatched or at any time it is deemed by the manufacturer to be irreversible, there may be a cancellation charge up to the full price of the building and any additional transportation costs.
We will usually refund any money received from the customer using the same method originally used by the customer to pay for the purchase.
Store More Garden Buildings Ltd
Edward Merton House
Park Gate Close
Bredbury Industrial Park
Stockport, SK6 2SZ