The seller is located at , United Kingdom

94%
positive reviews
over the last 90 days
Customer reviews (138)
Profile Image OTBonsu 4 reviews given 0 upvotes
Bought on 07/07/2020 Published on 06/08/2020

Prompt service. Read more
Profile Image Claire.U21 2 reviews given 0 upvotes
Bought on 27/07/2020 Published on 05/08/2020

Super happy with my new tool kit. Great value, exactly as described. Arrived before expected date. Well packaged. Highly recommended. I’ve been finding things to fix just so I can use it. Read more
Profile Image Lisa.A223 1 reviews given 0 upvotes
Bought on 27/06/2020 Published on 04/08/2020

Nothing bad to say about the seller but the item had a bad time in the post and therefore possibly lost the wheels in transit? It still hangs clothes but I just can’t move it. Read more
Profile Image handymano.54110 1 reviews given 0 upvotes
Bought on 25/06/2020 Published on 20/07/2020

Fast & efficient service, would use them again Read more
Profile Image Mustafa.M5ed99b756fca4 3 reviews given 0 upvotes
Bought on 11/06/2020 Published on 05/07/2020

Good to do with business Read more
Profile Image Jen.B15 2 reviews given 0 upvotes
Bought on 17/06/2020 Published on 01/07/2020

Very happy with the transaction, fast free delivery, kept up to date with delivery information. Site is easy to use Read more
Profile Image Marilyn.B61 2 reviews given 0 upvotes
Bought on 14/06/2020 Published on 30/06/2020

Everything went very smoothly and all was as described and expected. Couldnt ask for more. Read more
Profile Image Steve.G218 4 reviews given 1 upvotes
Bought on 28/05/2020 Published on 28/06/2020

No problem with the seller Read more
Profile Image Joanne.P103 3 reviews given 0 upvotes
Bought on 01/06/2020 Published on 22/06/2020

Good service. Read more
Profile Image Chris .B 2 reviews given 0 upvotes
Bought on 14/06/2020 Published on 20/06/2020

Thank you for my item. I am very happy with it and it works well. Read more
Detailed terms of sale
  • Our Returns Address is:

    CE Stevenson Motors (Returns)

    74 Newcastle Road

    Kilkeel

    Co Down

    Northern Ireland

    BT34 4NJ

    Please make sure to include a note with your full details including ManoMano order reference, and phone number to ensure we can allocate your returned item to your transaction.

    Returned items are subject to a restocking fee of 15% of the item total. This will be deducted from any refund being processed to you.

    When returning a faulty item you must contact us to advise you are intending to return the faulty item and this must be done as soon as the fault appears; use the link on the item listing or email. We can only refund your return postage if the item is returned within 7 DAYS of receipt and only if the
    item proves FAULTY when tested by our team. Please note postage refunds are only applicable to customers within the UK. Return postage and replacements cannot be processed on items which are not proved faulty. We reserve the right to refuse postage refunds.

    Please note that with regard to items which are found faulty upon return we do not refund postage where amounts are above £10. We advise that you keep the returns costs as low as reasonably possible.

    An unreasonable postage amount paid by you to return goods to us will not be refunded in full only the amount that was reasonable to pay would be refunded. e.g. sending a parcel on a special delivery next working day service and paying £18.00 would not be refunded when a cheaper and still suitable service such as a 2nd class royal mail parcel service with insurance was available at £8.00.

    In this situation, it is not reasonable for you to ask us to refund the full amount you paid as you choose to use the more expensive service. A refund will only be processed for the reasonable service available as the excess amount would of been your own choice to pay and would not be refundable.
    In this case £8.00 would be refunded.

    Due to the nature of the hobby that is involved with RC models we do not refund postage costs for such models under any terms. This also applies to all hobby/leisure items including petrol powered items. All other returns must be in an unused and resellable condition. Return postage will not be reimbursed on non-faulty items.

    We may ask you to return certain items to the original distributor or our own supplier. In most cases this is because we are not authorised to repair/replace the item involved.

    No refunds can be processed on our RC models or hobby/leisure items unless they are returned within 7 days and in brand new condition. If a fault develops within the warranty period parts will be dispatched to repair any manufacturing faults. The fault must be covered under warranty for parts to be dispatched free of charge and you may be asked to return the item for inspection first.

    Replacement is subject to stock availability.

    We regret we cannot offer returns in the following circumstances:

     Normal wear and tear caused by use in accordance with the operating instructions e.g.

    blades, brushes, belts, bulbs, batteries etc.

     Accidental damage, faults caused by: improper use, abnormal environmental conditions

    (including frost damage), overloading, insufficient maintenance, careless operation or

    handling of the product.

     Use of the product for anything other than normal domestic purposes.

     Change or modification of the product in any way.

     Defects caused by the use of parts or accessories which are not Manufacturer genuine

    components.

     Faulty installation if applicable.

     Repairs or alterations carried out by parties other than ourselves or its authorised repair

    agents.

     Claims, other than the right to correction of faults with the product covered by these

    conditions.

     Slight deviations from the specification that do not affect the functionality of the product.

    Please ensure that any returns are sent via tracked postal service as we cannot accept any responsibility for items which do not arrive back with us. No refund of any type will be given should the returned item not arrive at our warehouse.