The seller is located at , United Kingdom

90%
positive reviews
over the last 90 days
Customer reviews (164)
Profile Image James.S89 1 reviews given 0 upvotes
Bought on 17/03/2019 Published on 29/03/2019

Excellent service. Read more
Profile Image Derek.W12 1 reviews given 0 upvotes
Bought on 09/03/2019 Published on 22/03/2019

DELIVERED ON TIME GOOD VALUE FOR MONEY DID THE JOB IT WAS REQUIRED FOR Read more
Profile Image David.B21121 1 reviews given 0 upvotes
Bought on 12/03/2019 Published on 15/03/2019

Excellent item, fast delivery, good price. What more could oyu want? Read more
Profile Image Roger.A45 1 reviews given 0 upvotes
Bought on 07/03/2019 Published on 14/03/2019

If they sent out a new product I would rate the seller highly. Hence the rating below at this moment. Read more
Profile Image David.S743 1 reviews given 0 upvotes
Bought on 20/02/2019 Published on 05/03/2019

Very efficent Read more
Profile Image Margaret.M 2 reviews given 0 upvotes
Bought on 17/02/2019 Published on 04/03/2019

Very happy with the service - prompt delivery and well packaged. m a very happy (busy) bunny!! Read more
Profile Image Brian.J12 1 reviews given 0 upvotes
Bought on 14/02/2019 Published on 27/02/2019

Straightforward simple transaction. Read more
Profile Image iain-be 1 reviews given 0 upvotes
Bought on 18/01/2019 Published on 15/02/2019

Very prompt Read more
Profile Image Toby.W3 1 reviews given 0 upvotes
Bought on 26/01/2019 Published on 14/02/2019

Nice retailer, I had regular updates on the delivery status of my order, and the quality is good as well. Read more
Profile Image Angela.M154 1 reviews given 0 upvotes
Bought on 17/01/2019 Published on 13/02/2019

yes. very Read more
Detailed terms of sale
  • Our Returns Address is:

    CE Stevenson Motors (Returns)

    74 Newcastle Road

    Kilkeel

    Co Down

    Northern Ireland

    BT34 4NJ

    Please make sure to include a note with your full details including ManoMano order reference, and phone number to ensure we can allocate your returned item to your transaction.

    Returned items are subject to a restocking fee of 15% of the item total. This will be deducted from any refund being processed to you.

    When returning a faulty item you must contact us to advise you are intending to return the faulty item and this must be done as soon as the fault appears; use the link on the item listing or email. We can only refund your return postage if the item is returned within 7 DAYS of receipt and only if the
    item proves FAULTY when tested by our team. Please note postage refunds are only applicable to customers within the UK. Return postage and replacements cannot be processed on items which are not proved faulty. We reserve the right to refuse postage refunds.

    Please note that with regard to items which are found faulty upon return we do not refund postage where amounts are above £10. We advise that you keep the returns costs as low as reasonably possible.

    An unreasonable postage amount paid by you to return goods to us will not be refunded in full only the amount that was reasonable to pay would be refunded. e.g. sending a parcel on a special delivery next working day service and paying £18.00 would not be refunded when a cheaper and still suitable service such as a 2nd class royal mail parcel service with insurance was available at £8.00.

    In this situation, it is not reasonable for you to ask us to refund the full amount you paid as you choose to use the more expensive service. A refund will only be processed for the reasonable service available as the excess amount would of been your own choice to pay and would not be refundable.
    In this case £8.00 would be refunded.

    Due to the nature of the hobby that is involved with RC models we do not refund postage costs for such models under any terms. This also applies to all hobby/leisure items including petrol powered items. All other returns must be in an unused and resellable condition. Return postage will not be reimbursed on non-faulty items.

    We may ask you to return certain items to the original distributor or our own supplier. In most cases this is because we are not authorised to repair/replace the item involved.

    No refunds can be processed on our RC models or hobby/leisure items unless they are returned within 7 days and in brand new condition. If a fault develops within the warranty period parts will be dispatched to repair any manufacturing faults. The fault must be covered under warranty for parts to be dispatched free of charge and you may be asked to return the item for inspection first.

    Replacement is subject to stock availability.

    We regret we cannot offer returns in the following circumstances:

     Normal wear and tear caused by use in accordance with the operating instructions e.g.

    blades, brushes, belts, bulbs, batteries etc.

     Accidental damage, faults caused by: improper use, abnormal environmental conditions

    (including frost damage), overloading, insufficient maintenance, careless operation or

    handling of the product.

     Use of the product for anything other than normal domestic purposes.

     Change or modification of the product in any way.

     Defects caused by the use of parts or accessories which are not Manufacturer genuine

    components.

     Faulty installation if applicable.

     Repairs or alterations carried out by parties other than ourselves or its authorised repair

    agents.

     Claims, other than the right to correction of faults with the product covered by these

    conditions.

     Slight deviations from the specification that do not affect the functionality of the product.

    Please ensure that any returns are sent via tracked postal service as we cannot accept any responsibility for items which do not arrive back with us. No refund of any type will be given should the returned item not arrive at our warehouse.