What the seller has to say
« Elegant Showers are one of the biggest bathroom online retailers based in the heart of West Midlands. The quality of our products is elegant, unparalleled and subordinate as to our competitors. We have teamed up with some of the top designers to make our bathrooms classy and idealistic, which offer a wide range of styles and are solely to the market. »
Free Postage to Mainland UK
£299 IV, KW1-14, PA37-39, PH19-40, PH41, IM, PA20, PA31, PA35, PA41,
Areas we DO NOT post to JE, GY, ZE, HS
1. To save yourself time and reduce delays, fees and hassles, make sure you insert the correct
delivery address and the correct product/quantity you require at the point of purchase. If wrong
details are given, please let us know within 30 minutes so we can request to update
2. Delivery time may vary depending on what items you have ordered. Please message us should you
have any questions on this. Also, we are unable to place any orders on hold as per ManoMano terms
3. If you are not in when delivery has been attempted there may be an extra postage charge
incurred before we can resend the item. If you then refuse to have the item after deliveries have
been attempted the £25 return charges will be deducted from your refund.
4. Please be aware that the courier service can only deliver your items to your front door providing
that you are on the ground floor.
5. Free postage to most areas in UK, however If you fall into the following postcodes or areas, you
will need to pay postage. In the unlikely event that the postage isn't calculated at checkout please let
6. Please note delays or damages in transit are beyond our control and we will not compensate for
If you change your mind
You have 14 days to change your mind. The product must not be used, be in good condition, and in its original packaging. Don't forget that the return costs will be at your charge. Once the merchant receives your parcel, you will be refunded within 14 days.
How to return a product?
It's easy! contact the seller from "My orders", who will send you the return instructions.
Additional return conditions
If you have ordered the wrong item, the wrong size or no longer want an item, you will be liable for the return. We will NOT collect this or cover the cost of return.
You will need to notify our customer service team via messaging service within 7 days.
Please note we do NOT provide an exchange service, so items will have to be returned for a refund.
Please note refund amount will be subject to how we received goods back and we will deduct fees for any damaged item returned or any used items which have been returned.
We will not be able to accept a return and issue a refund if:
1) The item has been used
2) The product is missing parts which it originally shipped with
3) We have not been notified within 7 days from date you received delivery.
Under the Trusted Goods Refund Policy, you have 14 days to return a product to us for a full refund, providing it is unused and in a sale-able condition
Except for faulty items, we only accept returns of items that are in the same physical condition as they were supplied. You must also have taken reasonable care to not mark or damage the product.
All returned items will be inspected upon receipt. If there is evidence that the products are not in the same physical state and reasonable care has not been taken with them, then unfortunately you will not be eligible for a refund. Please note this policy does not affect your statutory rights relating to faulty or incorrectly described goods, or your right to cancel orders under the Distance Selling Regulations.
20, Great King Street North, Birmingham, West Midlands, B19 2LF
Company Registration No - 08790738
VAT Registration No - GB194173981