What the seller has to say
« A small family firm we offer good customer service & care as the major UK distributor for Howard Products USA. We stock high quality Wood Care waxes & polishes, restoration products and also a Natural environmentally friendly range of cleaning products. »
Anna & Howard, Directors
Postage : £4 (less than 2kg / not restor-a-finish)
Next day courier : £8.50 (orders before 12:00)
Next day information: UK mainland only. Orders must be placed before 12:00 to qualify for next day working delivery. Orders on the weekend or bank holidays will not get processed / delivered until the next working day. Postcodes outside the UK will be sent as the express service but normally take at least 2 working days for delivery.
Next day courier charges for offshore UK => £20.50
Isle of Wight
Isle of Man
Shetlands, Highlands and Islands (do you have the postcodes for these?)
Returns & Refunds
We hope you will be pleased and satisfied with your purchases, however, in the unlikely event that goods are faulty, not as described or not fit for purpose, we will refund or exchange in accordance with your legal rights. Please report the matter to us immediately, through your ManoMano account.
In addition to your legal rights above, our voluntary returns policy is as follows:
If you are not happy with your purchase for any reason we will offer a refund or exchange on condition that the item is:
- In a resaleable condition as new and in the original packaging
- Returned within 30 days of purchase
Before returning any items please request a returns number via your account. We will need to know your order number, the item reference and your reason for the return.
To avoid damage in transit please pack items to be returned in the original carton and similar outer packaging as that in which you received the goods.
Items delivered damaged must be reported to us within 3 working days of receipt of delivery and may be returned to us within 30 days for a refund. Please contact us before returning the goods . Unless otherwise requested all goods to be returned should be addressed to. Please be sure to include a covering note to explain the reason for your return and include your order number and contact details.
Just Pudding basins Ltd
4b Enterprise Road,
Golf Road Industrial Estate,