The largest choice of DIY products

The seller is located at Eschweiler, GERMANY, Germany

82%
positive reviews
over the last 90 days

What the seller has to say

« Due to strong partnerships with manufacturers and customer-oriented thinking WilTec Technik GmbH has rapidly become one of the largest suppliers on this market. WilTec has achieved a leading market position and is among the most popular shops for technical products. We are your partner! We are more than an anonymous Online-Shop.<br><br> With us, you can expect individual customer advice and a high quality service thanks to highly motivated staff. »

Bernd Wildanger, CEO

Customer reviews (1043)
Profile Image Simon .J5dd418cb495c4 1 reviews given 0 upvotes
Bought on 27/11/2019 Published on 09/12/2019

Very quick response after order and delivery details precise. Read more
Profile Image Julie.D526 1 reviews given 0 upvotes
Bought on 25/11/2019 Published on 07/12/2019

Cannot fault product or delivery which was quicker than expected. Read more
Profile Image martin-ho16 2 reviews given 0 upvotes
Bought on 26/11/2019 Published on 06/12/2019

Great service Read more
Profile Image ralph-hu1 1 reviews given 0 upvotes
Bought on 23/11/2019 Published on 05/12/2019

Have used this seller previously and very satisfied, delivery has always been earlier. Read more
Profile Image Carol.T15 2 reviews given 0 upvotes
Bought on 25/11/2019 Published on 05/12/2019

Good fast delivery Read more
Profile Image Nick.A24 1 reviews given 0 upvotes
Bought on 22/11/2019 Published on 04/12/2019

Delivered on time. Read more
Profile Image Emma.M 2 reviews given 0 upvotes
Bought on 14/05/2017 Published on 04/12/2019

Good service Read more
Profile Image Emma.M 2 reviews given 0 upvotes
Bought on 22/11/2019 Published on 04/12/2019

Good service Read more
Profile Image Lester.A2 1 reviews given 0 upvotes
Bought on 24/11/2019 Published on 04/12/2019

really poor seller. item arrived damaged and despite this, the process was made difficult by the seller first trying to see if they could send spares for me to fix a brand new item, then asking me to unpack and send photos, then telling me in order to return the item had to be suitably packaged, then advising they may or may not send a replacement. compared to amazon, this service deserves a zero rating. when you receive a damaged item, you expect the supplying company to rectify promptly, not give you the run around and make you jump through hoops. my business needed this item but the supplying company just wanted to delay the replacement which in the end they refused to do. avoid!! Read more
Profile Image Ian.S85 3 reviews given 0 upvotes
Bought on 16/11/2019 Published on 04/12/2019

Well pleased again Read more
Detailed terms of sale
  • The freight cost depends on destination and the items which are ordered and the order quantity. The shop always calculates the cheapest and safest mode of transport for your order. An overview of the freight costs can be found in each article, and in your shopping cart.
  • Packages may either be shipped with DPD or DHL.
  • Prices are displayed with Value Added Tax included (VAT incl.).
  • Personal data is only collected if you voluntarily disclose such data for the purpose of concluding a contract. Without your explicit consent, this data is merely used for contract performance and processing your inquiries. Upon complete fulfilment of the contract and complete payment of the purchase price your data will be stored with care for tax and commercial law retention periods, to be deleted upon expiry of these periods.
  • Consumers, i.e. any individual acting for purposes which are wholly or mainly outside those individual’s trade, business, craft or profession, are entitled to cancel any contract on the following conditions:

    Right to cancel

    You have the right to cancel this contract within fourteen days without giving any reason.
    The cancellation period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods.
    To exercise the right to cancel, you must inform us (WilTec Wildanger Technik GmbH, Koenigsbenden 12, 52249, Eschweiler) of your decision to cancel this contract by a clear statement through your ManoMano message inteface.
    To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.

    Effects of cancellation

    If you cancel this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you choose a type of delivery other than the least expensive type of standard delivery offered by us) without undue delay and not later than fourteen days after the day on which we are informed about your decision to cancel this contract. In any event, you will not incur any fees as a result of the reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
    You shall send back the goods or hand them over to us without undue delay and in any event not later than fourteen days from the day on which you communicate your cancellation from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired.
    We will bear the cost of returning such goods, which can not be normally returned by post because of its nature (goods delivered by transport agency). You bear the direct cost of returning such goods, which can be normally returned because of their nature by post.
    You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods

    General information

    Please prevent damage to and contamination of the goods. Please return the goods, if possible, in the original packaging with all accessories and all packaging components. If necessary, please use protective outer packaging. If you are no longer in possession of the original packaging, please use suitable packaging providing adequate protection against potential transport damage. Please note that the above general information is not a precondition for effectively exercising your right to cancel.

    Return address :

    Please take into account that WilTec Wildanger Technik GmbH is a German company and that you will need to send back the goods to Germany, which can cause higher costs than expected.
    The goods must be sent back to the following address :

    WilTec Wildanger Technik GmbH
    Koenigsbenden 12
    52249 Eschweiler
    Deutschland
  • WilTec Wildanger Technik GmbH
    Königsbenden 12
    52249 Eschweiler
    GERMANY

    VAT number: DE243311629