What the seller has to say
« Due to strong partnerships with manufacturers and customer-oriented thinking WilTec Technik GmbH has rapidly become one of the largest suppliers on this market. WilTec has achieved a leading market position and is among the most popular shops for technical products. We are your partner! We are more than an anonymous Online-Shop.<br><br> With us, you can expect individual customer advice and a high quality service thanks to highly motivated staff. »
Bernd Wildanger, CEO
The freight cost depends on destination and the items which are ordered and the order quantity. The shop always calculates the cheapest and safest mode of transport for your order. An overview of the freight costs can be found in each article, and in your shopping cart.
Packages may either be shipped with DPD or DHL.
Prices are displayed with Value Added Tax included (VAT incl.).
Personal data is only collected if you voluntarily disclose such data for the purpose of concluding a contract. Without your explicit consent, this data is merely used for contract performance and processing your inquiries. Upon complete fulfilment of the contract and complete payment of the purchase price your data will be stored with care for tax and commercial law retention periods, to be deleted upon expiry of these periods.
Consumers, i.e. any individual acting for purposes which are wholly or mainly outside those individual’s trade, business, craft or profession, are entitled to cancel any contract on the following conditions:
Right to cancel
You have the right to cancel this contract within fourteen days without giving any reason.
The cancellation period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods.
To exercise the right to cancel, you must inform us (WilTec Wildanger Technik GmbH, Koenigsbenden 12, 52249, Eschweiler) of your decision to cancel this contract by a clear statement through your ManoMano message inteface.
To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.
Effects of cancellation
If you cancel this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you choose a type of delivery other than the least expensive type of standard delivery offered by us) without undue delay and not later than fourteen days after the day on which we are informed about your decision to cancel this contract. In any event, you will not incur any fees as a result of the reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to us without undue delay and in any event not later than fourteen days from the day on which you communicate your cancellation from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired.
We will bear the cost of returning such goods, which can not be normally returned by post because of its nature (goods delivered by transport agency). You bear the direct cost of returning such goods, which can be normally returned because of their nature by post.
You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods
Please prevent damage to and contamination of the goods. Please return the goods, if possible, in the original packaging with all accessories and all packaging components. If necessary, please use protective outer packaging. If you are no longer in possession of the original packaging, please use suitable packaging providing adequate protection against potential transport damage. Please note that the above general information is not a precondition for effectively exercising your right to cancel.
Return address :
Please take into account that WilTec Wildanger Technik GmbH is a German company and that you will need to send back the goods to Germany, which can cause higher costs than expected.
The goods must be sent back to the following address :
WilTec Wildanger Technik GmbH
WilTec Wildanger Technik GmbH
VAT number: DE243311629