The seller is located at , United Kingdom

86%
positive reviews
over the last 90 days

What the seller has to say

« High quality products, delivered quickly with an excellent UK based customer service team. »

Customer reviews (66)
Profile Image Wayne.L27 1 reviews given 0 upvotes
Bought on 12/05/2020 Published on 25/05/2020

I will definitely be using this site more often. Read more
Profile Image Stuart.M218 3 reviews given 0 upvotes
Bought on 13/05/2020 Published on 25/05/2020

Would use again. Read more
Profile Image Steven.C300 1 reviews given 0 upvotes
Bought on 12/05/2020 Published on 22/05/2020

Excellent seller and prompt delivery. Read more
Profile Image Paul.F126 1 reviews given 0 upvotes
Bought on 12/05/2020 Published on 22/05/2020

Unbelievable value, rapid delivery, seller is highly recommended Read more
Profile Image Colin.M212 1 reviews given 0 upvotes
Bought on 12/05/2020 Published on 22/05/2020

Good service Read more
Profile Image James r.H 1 reviews given 0 upvotes
Bought on 11/05/2020 Published on 19/05/2020

Excellent service - thank you. Will certainly use SGS again, as they have an amazing product range. Read more
Profile Image Neil.F64 1 reviews given 0 upvotes
Bought on 12/05/2020 Published on 15/05/2020

Very simple and straight forward. Goods arrived very quickly. Competitive prices Read more
Profile Image Gerald.A29 3 reviews given 0 upvotes
Bought on 16/04/2020 Published on 11/05/2020

Good service thank you ! Read more
Profile Image Ralph.B74 1 reviews given 0 upvotes
Bought on 05/04/2020 Published on 09/05/2020

Excellent, speedy service - would recommend! Read more
Profile Image Butcher .T 1 reviews given 0 upvotes
Bought on 21/04/2020 Published on 08/05/2020

I'm happy with the seller Thank you Read more
Detailed terms of sale
  • All UK orders placed before 4pm can be shipped on a next working day delivery service and we endeavour to ship all orders on the day they are placed. Orders placed on a Friday will be delivered on the following Monday. Orders placed between 4:01pm on Friday and 4:00pm on Monday will be shipped on Monday for Tuesday. Once your order has been dispatched we will email you a tracking number.

    Orders under 30kg will receive a time slot from the courier.

    Orders over 30kg will be delivered between 8am and 6pm the following working day, although this is not a guaranteed next day service.

    Orders over 60kg will be delivered on a 2-3 day service for free or on a next day service for £19.75 + VAT.

    Deliveries will be made to an external ground floor kerbside location at your chosen address and a signature will be required upon delivery.
  • All UK orders placed before 4pm can be shipped on a next working day delivery service and we endeavour to ship all orders on the day they are placed. Orders placed on a Friday will be delivered on the following Monday. Orders placed between 4:01pm on Friday and 4:00pm on Monday will be shipped on Monday for Tuesday. Once your order has been dispatched we will email you a tracking number.

    Orders under 30kg will receive a time slot from the courier.

    Orders over 30kg will be delivered between 8am and 6pm the following working day, although this is not a guaranteed next day service.

    Orders over 60kg will be delivered on a 2-3 day service for free or on a next day service for £19.75 + VAT.

    Deliveries will be made to an external ground floor kerbside location at your chosen address and a signature will be required upon delivery.
  • At SGS we are committed to processing personal information about our customers in ways that comply with our legal obligations as well as being clear with our customers about what we do with their personal information. Some of the key points of SGS’s privacy statement are:

    ✔ We don’t sell your data to third parties

    ✔ We do make it easy for you to manage your information, you can change your communication preferences at any time

    ✔ We do use data to help us provide great customer service, which includes tailoring the information we share with you to help ensure that it’s relevant, useful and timely

    We are SGS Engineering UK Ltd of Westside Park, Belmore Way, Derby, DE21 7AZ, England, (“SGS”). We share your concern about the protection of your personal information and are committed to safeguarding your privacy.

    We will be the “controller” of the personal information which you provide to us or which we collect from you.
  • We require all returned goods (defective, damaged, unwanted or otherwise) to be sent back to us in the original condition they were received in, with all accessories, manuals and the original packaging. Items that are being returned purely because they are no longer wanted should be returned in unopened packaging. SGS retain the right to refuse a refund or charge an appropriate fee for items that are returned without original packaging and/or without accessories and manuals.”

    Collection Procedure
    In the event of a product failing, your first course of action should be to contact SGS Engineering at support@sgs-engineering.com
    Within 6 months of purchase date: Once the fault has been established and deemed impossible to be solved on site, SGS will arrange for collection of the item at cost to the customer. This will refunded in full if the item is found to be faulty.
    If the machine is being returned it is the customer’s responsibility to drain all fluids from any product. If fuel or oil is left in the machine, the courier we use to collect the product may quarantine the product delaying delivery. Resulting additional charges and fees will be passed onto to you.
    If the machine is being returned it is also the responsibility of the customer to package the machine securely, and to print and affix the returns label we supply via email to the package. The repair and replacement of the machine will take place within a reasonable period of time during standard weekday business hours.
    Pre-collection photos of the item unpackaged and packaged ready for collection will be required.
    Please note that if the item has a non-warrantable fault the customer will be charge for carriage both ways, parts and labour.